People & Operations Partner

Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide realistic simulations and hands-on cybersecurity labs to evaluate individual and team capabilities and decision-making against the latest threats. 

https://www.immersivelabs.com/why-immersive-labs

Where we are now

Immersive Labs was founded in 2017, from a cargo container in Bristol, UK. Since then,  we’ve grown to over 300 employees, announced funding of more than $180 million and been voted a Best Place to Work for the last 3 years running! We are trusted by the world’s largest organizations (Citi, Pfizer and Humana to name a few) to measure, map to risk, and optimize the human cyber abilities of their entire workforce.

https://careers.immersivelabs.com/our-story/

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. 

People & Operations Specialist

We have an exciting opportunity for a People & Operations Specialist to join our growing team in the UAE. In this role you will provide regional operational expertise, oversight and support to the MENA team. This role will focus on People operations but also support the wider business operational needs.

You will take full ownership of the onboarding process across both MENA and the wider EMEA region, welcoming people to the Immersive Labs community and making them feel included from day 1. You will be a natural relationship builder, working closely with stakeholders across the global business.

A core part of your role will require you to be detail oriented, updating and maintaining our key systems for accuracy including our HRIS and our ATS. We’re looking for someone who will take a proactive approach to organise regional employee experiences that drive employee engagement such as team and volunteer events.

To be successful you will have experience of working in a similar role and are looking for a role within a fast paced and growing organisation. You will have the opportunity to work on a wide range of tasks and get involved in various projects. You will have a real passion for people and operations and a desire to ensure the work you deliver best supports the business.

Your main responsibilities (we're scaling fast, so these may change as we grow):

• Own employee onboarding and offboarding for the EMEA region, including but not limited to generating offer letters, working with local visa & immigration partners, liaising with government bodies, and communicating with new hires from pre-hire to month 1 onboarding.

• Support local benefits administration, for example, enrolling employees in health insurance benefits, working with local insurance brokers, and supporting benefit renewals.

• Build relationships with internal stakeholders at all levels to provide HR guidance based on local labour laws and best practices.

• Act as the liaison - and escalate as needed - on all operational business aspects for the METNA region.

• Serve as a regional advocate and guide for METNA business operations.

• Support legal entity incorporation and ongoing management, partnering with Immersive’s Legal team and its external advisers as needed.

• Support the go-to-market team with deal administration from a regional perspective, including revenue collections and local compliance activities. 

• Special projects and ad hoc operational tasks as required, supporting the People and wider Operations team needs both at a local and global level.

You should apply if you have ​​(we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role):

• 3-5 years of People Operations and HR generalist experience 

• Complete knowledge and full understanding of employee onboarding and offboarding policies, processes, and best practices

• Comfortable problem solving and working independently

• Process-oriented with strong attention to detail

• Clear communicator 

• Excellent command in Arabic and English, both written and verbal

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

• Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.

• Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.

• Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes.

• One Team - We are a talented global team working together to achieve our vision.

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave +  2 volunteering days and a day off for your birthday

• Career and learning development through the Immersive platform and our ‘Learn Anything’ fund

• Share in the company’s success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours

• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working

• While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region. 

Find out more about life at Immersive Labs https://careers.immersivelabs.com