Outpatient Project Team Lead

Outpatient Project Team Lead

As a result of recent new multi-year VHA contracts awarded, Cooper Thomas, LLC, a leading provider of medical coding services to the Department of Veterans Affairs (VA), has an immediate opening for a remote full-time Team Lead. Previous experience with VA is required, either with another VA contractor or as a VA employee.

Applicants should have a minimum of 2-years of direct supervisory experience, within the last 3 years, and have demonstrated the ability to multi-task and effectively manage outpatient coding project teams. Preference will be given to those candidates who meet the qualifications below and have an active Background Investigation, PIV Card, eToken, and an active VA Network Account. This position reports directly to our Coding, Auditing, & Training Manager.

Overall Position Description:

•Work remotely from your home office

•Direct management of medical coders within the last 3 years

•Code and audit in addition to managing workflow, and coder productivity and quality, depending upon the size of the project and your prior experience

•Manage workflow in a high-volume, productivity driven environment

•Train and manage coders

•Interpret coder audit results & identify training opportunities to maintain high quality

•Interface with client personnel to ensure consistent high levels of client satisfaction

More detailed qualifications include:

Essential Tasks, Duties, and Responsibilities:

•Actively manage a team of coders for long-term contracts at a VA medical center

•Coordinate with client to forecast productivity requirements for upcoming week

•Communicate with your coders by phone and email communication to ensure committed capacity and quality metrics are achieved on a weekly basis

•Monitor production and turnaround time

•Conduct quality assurance audits and coordinate the implementation of supplemental training, to ensure all coders achieve 95% accuracy

•Work with resource manager to ensure sufficient staffing levels and expertise

•Be responsible for understanding and communicating CMS coding standards, VHA National Coding Guidelines, and site-specific coding processes, practices, and protocols to assigned coding staff

•Be responsible for overall contract performance and client satisfaction

Position Qualifications & Technical Requirements:

•Ability to manage coders working on a long-term contract

•Supervising medical coders in a high-volume production environment

•Knowledge of E/M, CPT, DX, ICD-10, Modifiers

•Coding experience with Labs, Radiology, Colonoscopy, Heart Catherization, Chemotherapy, Optometry, Ophthalmology, and Mental Health

•Current experience coding VA Outpatient encounters

•Experience conducting coding audits for VA Outpatient encounters

•Conduct virtual one-on-one and group training sessions to improve coder quality

•Must be able to collaboratively work with and communicate professionally with internal and external project stakeholders

•Working familiarity with E/M leveling for OP and ED visits using 2023 guidelines

•Working familiarity with E/M calculator and ability to use this tool proficiently

•Working familiarity with 3M Encoder for ICD10 and CPT coding

•Knowledge in anatomy and physiology, medical terminology, pathology and disease processes, pharmacology, health record format and content, reimbursement methodologies and conventions, rules and guidelines for current classification systems (ICD, CPT, HCPCS).

Education and Qualifications:

•An associate’s degree in health information management or a related field is preferred but not required. At least 2 years of Outpatient, Surgery, or ProFee coding experience combined with 3 years of prior supervisory experience.

•Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); Certified Coding Specialist (CCS); or Certified Professional Coder (CPC) required

Cooper Thomas, LLC is a leading provider of health information management services. Established in Washington, DC in 2003, Cooper Thomas offers a competitive salary and benefits package, the opportunity for growth and annual pay increases. Equal opportunity employer. Qualified Veterans encouraged to apply.

IMPORTANT NOTE: To apply, please go to the “Careers” section of our website at www.cooperthomas.com, and follow the instructions to register and apply.