Maintenance Project Coordinator
To see similar active jobs please follow this link: Remote Management jobs
About Mynd:
Mynd is a tech-enabled real estate company serving the $85B+ property management and real estate investment market. In the past few years, consumers have gained access to free stock trades, greater transparency in the mortgage market, and apps that make managing their money more convenient. Yet real estate investment, the most powerful tool for building generational wealth, has largely been the purview of wealthier individuals and professional money managers.
Mynd is determined to overhaul that paradigm.
At Mynd, we’re on a mission to democratize access to happy homes and sustainable investments by making the purchase of single-family residential real estate as effortless as other types of investments. Investing in real estate can be intimidating, especially for first-time buyers. Moreover, many potential investors don’t want to buy real estate in their geographic area, or have been priced out of competitive big city housing markets.
With operations in 25 markets across the U.S. and real-time insights via our platform, we remove the time, communication, and geographic barriers traditionally associated with buying real estate. Investors can now find, purchase, lease, manage, and sell single-family rental properties 100 percent remotely.
Mynd is Best Places to Work certified, a Built In SF Best Places to Work 2022 winner, and was named the #1 fastest-growing East Bay company by the San Francisco Business Times in 2021. We’ve attracted talent from Starwood Waypoint Homes, The New York Times, McKinsey, BCG, Compass, Better, One Medical, Zillow, Upwork, WeWork, and Facebook. We’re backed by top VCs, including Lightspeed, Canaan, Jackson Square, and QED, and recently announced a $5 billion deal with Invesco Real Estate that will make us the largest buyer of single-family rental homes in the country.
Join us!
About the role:
As a Maintenance Project Coordinator - R&M at Mynd you will manage the repairs and maintenance requests for a regional portfolio of rental properties. You will troubleshoot and coordinate service to solve service requests quickly and within budget while providing an excellent customer experience.
Responsibilities:
Troubleshoot issues to determine necessary repairs
Schedule and manage service appointments. Including following up with vendors and other parties regularly to ensure the service request is tracking to budget and completion time cycle goals
Ensure all necessary items and information to successfully resolve the service request are documented and received from other parties
Assist with reviewing and building of project scopes and pricing from contractors up to a defined dollar amount
Working closely with leadership to ensure best practices are established and adhered to on each service request
Proactively managing next steps for each project and communicating frequently with stakeholders
Quality checking all service request records at completion to ensure records are complete before closing them out.
Various administrative tasks associated with the virtual management of service requests
Field inbound queue calls from residents and vendors regarding service requests
Qualifications:
High school diploma (or GED), college degree preferred
Prior experience in a similar position requiring coordination of residential service requests with multiple stakeholders and deliverables
Proven ability to execute and manage projects to completion on time and within budget while accurately documenting entire project
Prior experience utilizing project management or CRM software and the ability to learn new systems
2 to 5 years of experience working with repairs and maintenance trades and pricing
Ability to prioritize, multitask and efficiently manage one's schedule
Ability to review, understand and put into effect standards and procedure documents
Strong communication skills, both verbal and written.
Any offer of employment is conditioned upon the successful completion of a background investigation.
Compensation:
$44,000 - $52,000 annually. The compensation range may be adjusted based on experience and location.
At Mynd, we offer a robust, competitive & unique benefits package:
Unlimited time off
13 Paid holidays
Paid Parental Leave
Cash to purchase your own investment property through our “Project Investor Myndset” program
401k + Match
Wellness, home office, and cell phone subsidies
Volunteer time off
Robust health, dental, vision insurance, and more
Sabbatical program
Eligible to participate in Mynd’s equity program
At Mynd, we encourage all of our team members to:
Be Myndful
Always Be Entrepreneurial
Earn Trust
Play Team First
Be an ‘A’ Player
Think Like An Investor
As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
About the job
Maintenance Project Coordinator
To see similar active jobs please follow this link: Remote Management jobs
About Mynd:
Mynd is a tech-enabled real estate company serving the $85B+ property management and real estate investment market. In the past few years, consumers have gained access to free stock trades, greater transparency in the mortgage market, and apps that make managing their money more convenient. Yet real estate investment, the most powerful tool for building generational wealth, has largely been the purview of wealthier individuals and professional money managers.
Mynd is determined to overhaul that paradigm.
At Mynd, we’re on a mission to democratize access to happy homes and sustainable investments by making the purchase of single-family residential real estate as effortless as other types of investments. Investing in real estate can be intimidating, especially for first-time buyers. Moreover, many potential investors don’t want to buy real estate in their geographic area, or have been priced out of competitive big city housing markets.
With operations in 25 markets across the U.S. and real-time insights via our platform, we remove the time, communication, and geographic barriers traditionally associated with buying real estate. Investors can now find, purchase, lease, manage, and sell single-family rental properties 100 percent remotely.
Mynd is Best Places to Work certified, a Built In SF Best Places to Work 2022 winner, and was named the #1 fastest-growing East Bay company by the San Francisco Business Times in 2021. We’ve attracted talent from Starwood Waypoint Homes, The New York Times, McKinsey, BCG, Compass, Better, One Medical, Zillow, Upwork, WeWork, and Facebook. We’re backed by top VCs, including Lightspeed, Canaan, Jackson Square, and QED, and recently announced a $5 billion deal with Invesco Real Estate that will make us the largest buyer of single-family rental homes in the country.
Join us!
About the role:
As a Maintenance Project Coordinator - R&M at Mynd you will manage the repairs and maintenance requests for a regional portfolio of rental properties. You will troubleshoot and coordinate service to solve service requests quickly and within budget while providing an excellent customer experience.
Responsibilities:
Troubleshoot issues to determine necessary repairs
Schedule and manage service appointments. Including following up with vendors and other parties regularly to ensure the service request is tracking to budget and completion time cycle goals
Ensure all necessary items and information to successfully resolve the service request are documented and received from other parties
Assist with reviewing and building of project scopes and pricing from contractors up to a defined dollar amount
Working closely with leadership to ensure best practices are established and adhered to on each service request
Proactively managing next steps for each project and communicating frequently with stakeholders
Quality checking all service request records at completion to ensure records are complete before closing them out.
Various administrative tasks associated with the virtual management of service requests
Field inbound queue calls from residents and vendors regarding service requests
Qualifications:
High school diploma (or GED), college degree preferred
Prior experience in a similar position requiring coordination of residential service requests with multiple stakeholders and deliverables
Proven ability to execute and manage projects to completion on time and within budget while accurately documenting entire project
Prior experience utilizing project management or CRM software and the ability to learn new systems
2 to 5 years of experience working with repairs and maintenance trades and pricing
Ability to prioritize, multitask and efficiently manage one's schedule
Ability to review, understand and put into effect standards and procedure documents
Strong communication skills, both verbal and written.
Any offer of employment is conditioned upon the successful completion of a background investigation.
Compensation:
$44,000 - $52,000 annually. The compensation range may be adjusted based on experience and location.
At Mynd, we offer a robust, competitive & unique benefits package:
Unlimited time off
13 Paid holidays
Paid Parental Leave
Cash to purchase your own investment property through our “Project Investor Myndset” program
401k + Match
Wellness, home office, and cell phone subsidies
Volunteer time off
Robust health, dental, vision insurance, and more
Sabbatical program
Eligible to participate in Mynd’s equity program
At Mynd, we encourage all of our team members to:
Be Myndful
Always Be Entrepreneurial
Earn Trust
Play Team First
Be an ‘A’ Player
Think Like An Investor
As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.