Lead Technical Content Engineer
We are looking for a Technical Documentation Writer who possesses a strong understanding of how to make Postgres related documentation easy to consume and understand for developers, database administrators, and platform administrators. Ideal candidates will excel at balancing quality and efficiency, while maximizing usability.
Your impact will be:
Research the available product information from requirements, specifications, and user stories.
Interact with technical engineers, product managers, as well as field teams on occasion.
Quickly grasp and interpret technical information shared by product team members.
Work largely independently to produce documentation needed for upcoming releases and features.
Develop, publish, and maintain end-user documentation within release timelines.
Embrace “docs as code” methodology, including having some understanding of the automated workflows used in the publishing process.
Ensure documentation free of typographical and grammatical errors.
Have enough understanding of information architecture to be able to place your topics within the current documentation structure and/or create new structures.
Interact with cross-functional teams to better understand the scope and impact on the docs of the user stories and acceptance criteria.
Proactively review assigned product documentation for continuous improvement.
Identify gaps in existing content and propose remediation plans.
Stay current on technical documentation industry trends and propose adjustments to current content to align with trends observed where appropriate.
Communicate with globally distributed employees some of whom are non-native English speakers.
Abide by company, department, and team policies, procedures, and standards, including templates, style guides, and processes.
Use LLM generation to enhance the speed and quality of your deliverables.
What you will bring:
Have a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, English, or equivalent experience.
5+ years of experience with technical writing.
Experience with Markdown languages (e.g. MDS, RST, etc)
Source code management experience (e.g. GitHub, Git)
Linux command line experience
Image editing tools (ex. GIMP)
Understanding of relational databases
What will give you an edge:
Strong experience with relational databases, database administrator workflows, or Postgres in particular.
Strong experience with a programming language.
Experience using LLM generation as part of your workflow to enhance the speed and quality of producing technical documentation deliverables.
Experience with Kubernetes.
Lead Technical Content Engineer
We are looking for a Technical Documentation Writer who possesses a strong understanding of how to make Postgres related documentation easy to consume and understand for developers, database administrators, and platform administrators. Ideal candidates will excel at balancing quality and efficiency, while maximizing usability.
Your impact will be:
Research the available product information from requirements, specifications, and user stories.
Interact with technical engineers, product managers, as well as field teams on occasion.
Quickly grasp and interpret technical information shared by product team members.
Work largely independently to produce documentation needed for upcoming releases and features.
Develop, publish, and maintain end-user documentation within release timelines.
Embrace “docs as code” methodology, including having some understanding of the automated workflows used in the publishing process.
Ensure documentation free of typographical and grammatical errors.
Have enough understanding of information architecture to be able to place your topics within the current documentation structure and/or create new structures.
Interact with cross-functional teams to better understand the scope and impact on the docs of the user stories and acceptance criteria.
Proactively review assigned product documentation for continuous improvement.
Identify gaps in existing content and propose remediation plans.
Stay current on technical documentation industry trends and propose adjustments to current content to align with trends observed where appropriate.
Communicate with globally distributed employees some of whom are non-native English speakers.
Abide by company, department, and team policies, procedures, and standards, including templates, style guides, and processes.
Use LLM generation to enhance the speed and quality of your deliverables.
What you will bring:
Have a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, English, or equivalent experience.
5+ years of experience with technical writing.
Experience with Markdown languages (e.g. MDS, RST, etc)
Source code management experience (e.g. GitHub, Git)
Linux command line experience
Image editing tools (ex. GIMP)
Understanding of relational databases
What will give you an edge:
Strong experience with relational databases, database administrator workflows, or Postgres in particular.
Strong experience with a programming language.
Experience using LLM generation as part of your workflow to enhance the speed and quality of producing technical documentation deliverables.
Experience with Kubernetes.