Jr. Information Security Compliance Analyst
Remote US | Full-Time | Entry-Level to Early Career Join the team thats powering a new era of knowledge work in the contact center.
About Balto
At Balto, we help contact centers coach agents in real time, powering better conversations and business outcomes through AI. Our customers trust us with sensitive dataand we take that responsibility seriously. Thats where you come in.
Were looking for a Jr. Information Security Compliance Analyst to join our growing security team. Youll be hands-on in the day-to-day operations of our security and compliance program, helping ensure we meet the highest standards for protecting customer data and supporting industry certifications like SOC2 and PCI-DSS.
What Youll Do
Youll be on the front lines of our security compliance efforts, supporting day-to-day processes and helping us stay audit-ready. This includes:
Daily monitoring of security logs and alerts for anomalies
Conducting vendor security reviews and supporting due diligence assessments
Answering security questionnaires from customers and prospects
Performing PCI-DSS checks and assisting with other regulatory control reviews
Executing QA checks on call audio to ensure compliance with privacy policies
Supporting internal audits and compliance reporting
Assisting with documentation, policy updates, and control testing
Youll collaborate with Security, Engineering, and Customer teamsgaining a holistic view of what it takes to secure a modern AI-powered SaaS platform. This remote role can be completed from anywhere in the United States, but eligibility to work in the US is required. In addition, occasional travel for and participation in full-company in-person all-hands events up to 4 times a year is mandatory.
Who You Are
Youre detail-oriented and curious about how systems work and stay secure
You might have some experience in IT, security, risk, or complianceor youre eager to learn
Youre organized and self-directed, but love collaborating to solve complex problems
Youre a clear communicator and can translate technical info into human language
Bonus Points For:
Familiarity with SOC 2, ISO 27001, PCI-DSS, or cloud security principles
Experience with compliance tools like Drata, Tugboat Logic, or Vanta
A Security+ or similar certification (or a plan to earn one)
Our Culture: Were AI Obsessed
At Balto, we dont just build AIwe live it. If youre not
Building your own GPTs in OpenAI
AI-coding your own side projects in Replit
Following the latest drops from Google, OpenAI, Anthropic, Meta, and xAI
Reading essays, academic papers, and dev blog posts about LLMs
Generating stunning visuals with MidJourney or videos with VEO
...then Balto might not be the right place for you. But if that does sound like you? You're going to feel right at home.
Why Balto
Fully remote team work from anywhere in the US
Mission-driven culture with smart, supportive, and AI-obsessed teammates
Career growth this role is built for someone who wants to level up fast
Great benefits: healthcare, 401(k), unlimited PTO, learning stipends, and more
Apply Now
Ready to put your security skills to work at a company that breathes AI? Apply here or send us your resume and a short note about what makes you curious.
Jr. Information Security Compliance Analyst
Remote US | Full-Time | Entry-Level to Early Career Join the team thats powering a new era of knowledge work in the contact center.
About Balto
At Balto, we help contact centers coach agents in real time, powering better conversations and business outcomes through AI. Our customers trust us with sensitive dataand we take that responsibility seriously. Thats where you come in.
Were looking for a Jr. Information Security Compliance Analyst to join our growing security team. Youll be hands-on in the day-to-day operations of our security and compliance program, helping ensure we meet the highest standards for protecting customer data and supporting industry certifications like SOC2 and PCI-DSS.
What Youll Do
Youll be on the front lines of our security compliance efforts, supporting day-to-day processes and helping us stay audit-ready. This includes:
Daily monitoring of security logs and alerts for anomalies
Conducting vendor security reviews and supporting due diligence assessments
Answering security questionnaires from customers and prospects
Performing PCI-DSS checks and assisting with other regulatory control reviews
Executing QA checks on call audio to ensure compliance with privacy policies
Supporting internal audits and compliance reporting
Assisting with documentation, policy updates, and control testing
Youll collaborate with Security, Engineering, and Customer teamsgaining a holistic view of what it takes to secure a modern AI-powered SaaS platform. This remote role can be completed from anywhere in the United States, but eligibility to work in the US is required. In addition, occasional travel for and participation in full-company in-person all-hands events up to 4 times a year is mandatory.
Who You Are
Youre detail-oriented and curious about how systems work and stay secure
You might have some experience in IT, security, risk, or complianceor youre eager to learn
Youre organized and self-directed, but love collaborating to solve complex problems
Youre a clear communicator and can translate technical info into human language
Bonus Points For:
Familiarity with SOC 2, ISO 27001, PCI-DSS, or cloud security principles
Experience with compliance tools like Drata, Tugboat Logic, or Vanta
A Security+ or similar certification (or a plan to earn one)
Our Culture: Were AI Obsessed
At Balto, we dont just build AIwe live it. If youre not
Building your own GPTs in OpenAI
AI-coding your own side projects in Replit
Following the latest drops from Google, OpenAI, Anthropic, Meta, and xAI
Reading essays, academic papers, and dev blog posts about LLMs
Generating stunning visuals with MidJourney or videos with VEO
...then Balto might not be the right place for you. But if that does sound like you? You're going to feel right at home.
Why Balto
Fully remote team work from anywhere in the US
Mission-driven culture with smart, supportive, and AI-obsessed teammates
Career growth this role is built for someone who wants to level up fast
Great benefits: healthcare, 401(k), unlimited PTO, learning stipends, and more
Apply Now
Ready to put your security skills to work at a company that breathes AI? Apply here or send us your resume and a short note about what makes you curious.