Head of Sales Operations
In the last year at Loka, our engineers have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title.
Our award-winning engineering work is driven by our Sales team—the team that we want you to lead.
We’re seeking a Head of Sales Operations to drive our revenue engine to the next level. In this role you will architect the operational backbone that connects our world-class Sales team with our elite Engineering teams. You'll build systems and processes that scale seamlessly from startup speed to enterprise precision, ensuring every client engagement launches flawlessly from first conversation to final deployment.
We count more than 200 certified specialists, technical experts and PhDs among our colleagues. We work entirely remotely, test new ideas with our in-house incubator LokaLabs™ and take every other Friday off (really).
If you're one of those rare leaders driven to transform how elite consulting teams operate at scale, consider Loka your optimal leverage point.
The Role
Lead and expand our existing sales operations by supporting a dynamic team of 5-6 sales professionals while building the foundation for aggressive growth.
Architect systems and processes that seamlessly connect sales pipeline to delivery excellence, ensuring our clients experience Loka's superlative execution from first conversation through project completion.
Drive daily coordination between sales and engineering operations on staffing, project logistics and resource allocation.
Build and lead proactive analytics and reporting that not only track what happened but also predict what's coming.
Scale operations as we expand our GenAI practice and grow our AWS partnership into new customer segments
Manage and grow a high-performing sales operations team, establishing career paths and mentoring future leaders.
Partner closely with leadership on strategic opportunities and data informed decisions as we scale and guide strategic decisions along the way.
Leadership Requirements
10+ years of progressive experience in sales operations, revenue operations or related functions with increasing responsibility and impact
Proven management experience at director level or above, with demonstrated success building and scaling high-performing teams in fast-growth environments
Systems architecture mindset with hands-on experience designing and implementing scalable revenue operations processes and technologies
HubSpot expertise and experience with modern sales tech stack integration, reporting and optimization
Cross-functional coordination experience working closely with engineering, delivery or professional services teams to ensure seamless client experiences
Analytics and reporting mastery with ability to transform data into actionable insights that drive both tactical improvements and strategic decisions
Experience Profile
Software-services experience preferred though exceptional candidates from SaaS, consulting or other technology sectors will be considered
Startup-to-scale-up experience with comfort operating in ambiguous, fast-moving environments while building enterprise-grade processes
Global or distributed team experience managing across time zones and cultures
Client relations skills with ability to represent operational excellence in strategic client conversations
Personality Profile
Curiosity: You strive to learn and grow into different industries with a modern tech stack and ever-evolving client needs.
Autonomy and leadership: You thrive in a fully remote, globally distributed environment while driving results across multiple stakeholders.
Collaborative excellence: You enjoy building bridges between sales, engineering and delivery teams to create seamless client experiences.
Adaptability: You operate with a startup mindset and move at startup speed while building enterprise-quality processes.
Benefits
Every other Friday off (26 extra days off a year)
Remote-first and flexible schedule with access to offices in Portugal, North Macedonia and Colombia
Explorer and Relocate programs (three months abroad or full international relocation support)
Paid sick days and local holidays
Access to LokaLabs™, our internal R&D incubator where you can explore moonshot technologies
Mental wellness and physical fitness programs
Continuous learning support with yearly curiosity allowance
Competitive compensation starting at $200K+ for US-based candidates, with market-appropriate adjustments for other global locations
Additional Requirements
Excellent English. As a global team, we work entirely in English for meetings, customer calls and business communications.
CV submitted in English
Your achievements matter to us! Ensure your CV and LinkedIn profiles are up to date and accurately reflect your leadership experience and operational impact.
About the job
Apply for this position
Head of Sales Operations
In the last year at Loka, our engineers have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title.
Our award-winning engineering work is driven by our Sales team—the team that we want you to lead.
We’re seeking a Head of Sales Operations to drive our revenue engine to the next level. In this role you will architect the operational backbone that connects our world-class Sales team with our elite Engineering teams. You'll build systems and processes that scale seamlessly from startup speed to enterprise precision, ensuring every client engagement launches flawlessly from first conversation to final deployment.
We count more than 200 certified specialists, technical experts and PhDs among our colleagues. We work entirely remotely, test new ideas with our in-house incubator LokaLabs™ and take every other Friday off (really).
If you're one of those rare leaders driven to transform how elite consulting teams operate at scale, consider Loka your optimal leverage point.
The Role
Lead and expand our existing sales operations by supporting a dynamic team of 5-6 sales professionals while building the foundation for aggressive growth.
Architect systems and processes that seamlessly connect sales pipeline to delivery excellence, ensuring our clients experience Loka's superlative execution from first conversation through project completion.
Drive daily coordination between sales and engineering operations on staffing, project logistics and resource allocation.
Build and lead proactive analytics and reporting that not only track what happened but also predict what's coming.
Scale operations as we expand our GenAI practice and grow our AWS partnership into new customer segments
Manage and grow a high-performing sales operations team, establishing career paths and mentoring future leaders.
Partner closely with leadership on strategic opportunities and data informed decisions as we scale and guide strategic decisions along the way.
Leadership Requirements
10+ years of progressive experience in sales operations, revenue operations or related functions with increasing responsibility and impact
Proven management experience at director level or above, with demonstrated success building and scaling high-performing teams in fast-growth environments
Systems architecture mindset with hands-on experience designing and implementing scalable revenue operations processes and technologies
HubSpot expertise and experience with modern sales tech stack integration, reporting and optimization
Cross-functional coordination experience working closely with engineering, delivery or professional services teams to ensure seamless client experiences
Analytics and reporting mastery with ability to transform data into actionable insights that drive both tactical improvements and strategic decisions
Experience Profile
Software-services experience preferred though exceptional candidates from SaaS, consulting or other technology sectors will be considered
Startup-to-scale-up experience with comfort operating in ambiguous, fast-moving environments while building enterprise-grade processes
Global or distributed team experience managing across time zones and cultures
Client relations skills with ability to represent operational excellence in strategic client conversations
Personality Profile
Curiosity: You strive to learn and grow into different industries with a modern tech stack and ever-evolving client needs.
Autonomy and leadership: You thrive in a fully remote, globally distributed environment while driving results across multiple stakeholders.
Collaborative excellence: You enjoy building bridges between sales, engineering and delivery teams to create seamless client experiences.
Adaptability: You operate with a startup mindset and move at startup speed while building enterprise-quality processes.
Benefits
Every other Friday off (26 extra days off a year)
Remote-first and flexible schedule with access to offices in Portugal, North Macedonia and Colombia
Explorer and Relocate programs (three months abroad or full international relocation support)
Paid sick days and local holidays
Access to LokaLabs™, our internal R&D incubator where you can explore moonshot technologies
Mental wellness and physical fitness programs
Continuous learning support with yearly curiosity allowance
Competitive compensation starting at $200K+ for US-based candidates, with market-appropriate adjustments for other global locations
Additional Requirements
Excellent English. As a global team, we work entirely in English for meetings, customer calls and business communications.
CV submitted in English
Your achievements matter to us! Ensure your CV and LinkedIn profiles are up to date and accurately reflect your leadership experience and operational impact.