Engineering Manager

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

The Carrier Configurations Team is part of the Carrier Capabilities division and is responsible for building and maintaining tools (APIs and UI) that enable both internal and external users to manage their configurations when interacting with carriers. These tools play a critical role in ensuring seamless integration and customization for our customers.

As an Engineering Manager, you will work closely with the Carrier Capabilities Leader to build and scale a high-performing engineering organization at Shippo. Your role will involve hiring, mentoring, and developing engineers, fostering a strong team culture, and driving technical execution to ensure the success of this team.

Shipping and handling responsibilities:

• Build, lead, and hire a high-caliber team of software engineers to solve company goals while remaining hands-on

• Encourage innovation and foster an environment of continuous improvement

• Establish a sense of urgency and direction, set expectations with the team and individuals

• Work closely with product management, analysts, architects, engineering leads, and business stakeholders to define requirements, guide product and architectural vision, lead key technical and design discussions, and prioritize delivery efforts

• Advise business leaders by providing data-based strategic direction to identify and address business issues and opportunities

• Exceptional problem solving skills as ability to understand business challenges, structure complex problems, develop solutions.

Requirements

• Must have at least 2+ years of hands-on engineering management experience including managing deliverables, participating with product and design to define MVP, managing performance and growth of reporters and managing stakeholders.

• 10+ years of experience in software development

• Coding experience in backend programming languages (e.g. Python, Go, Java, Ruby)

• Experience working with Backend frameworks (e.g. Django, FastAPI)

• Solid understanding of object-oriented programming and familiarity with various design and architectural patterns

• Experience integrating with APIs that use REST, gRPC, SOAP and other technologies

• Experience managing external vendors and integrations with 3rd party APIs

• Exceptional verbal, written, and interpersonal communication skills

• Deep understanding of customer needs and passion for customer success

• BS or MS degree in Computer Science or equivalent experience

Bonus

• Coding experience in database languages (SQL)

• Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)

• Experience with NoSQL databases (e.g. DynamoDB)

• Experience with queue technologies (e.g. Redis, Celery, NSQ, Kafka)

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.