Engineering Manager

Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the Role

We're looking for a delivery-focused Engineering Manager to lead two teams that share a common trait: they work horizontally across the entire Hostaway platform rather than owning a single vertical domain.

The Mobile team (4 engineers) owns our React Native app, bringing the full power of Hostaway to property managers on the go. Your focus will be driving feature parity with our web platform and delivering the performance users expect from a native experience.

The Customer Delight team (1-3 engineers) acts as engineering's 'special forces' - solving urgent, high-visibility issues and delivering cross-cutting improvements that customers feel every day. From platform-wide UX polish to automation that reduces support burden, this team makes Hostaway better everywhere.

Both teams require a leader who can context-switch across domains, coordinate with multiple product areas, and drive impact without owning a single bounded problem space. You'll guide engineers through ambiguity, ensure quality delivery across diverse initiatives, and build a culture of ownership and customer focus.

What you’ll do:

• Lead two product engineering teams with a clear focus on delivery, ownership, and customer impact.

• Drive mobile app priorities around feature parity and performance, ensuring a best-in-class experience for property managers.

• Guide the Customer Delight team in identifying and resolving friction points across the platform.

• Ensure both teams deliver high-quality software on time, with scalable, secure, and maintainable architecture.

• Support engineers through mentorship, coaching, and career development - helping each person grow and succeed.

• Collaborate closely with Product, Design, Support, and other Engineering teams to align on goals and ensure successful execution.

• Foster a team culture of transparency, accountability, and continuous improvement.

• Establish and refine engineering processes that improve delivery speed, system reliability, and team autonomy.

• Partner with the Director of Engineering and other Engineering Leaders to shape org-wide practices and performance standards.

• 6+ years of experience as a Software Engineering Manager or in a similar position with direct people management responsibilities.

• A strong foundation in software engineering - you don't need to write production code daily, but you're comfortable reading and reasoning about complex systems.

• Familiarity with mobile development: you understand the mobile app lifecycle, release processes, app store dynamics, and mobile-specific concerns like performance, offline behavior, and push notifications.

• Proven experience leading engineering teams in a product-oriented environment, ideally within SaaS or platform businesses.

• Ability to drive execution: aligning team goals, managing delivery timelines, and removing blockers.

• Track record of mentoring engineers and creating an environment where people can grow and thrive.

• Comfortable working in agile environments with fast-moving priorities and cross-functional teams.

• Experience in remote-first teams and product companies (vs. consultancy/project shops) is preferred.

What success looks like:

• The mobile app achieves strong feature parity with web and delivers a fast, reliable experience that property managers love.

• Customer Delight initiatives drive measurable improvements in customer satisfaction (NPS/CSAT) and reduce support burden through automation and better tooling.

• Both teams are high-performing, engaged, and growing under your leadership.

• Cross-functional collaboration with Product, Support, Design, and other Engineering teams runs smoothly.

• You become known as a leader who can drive impact across ambiguous, platform-wide problem spaces.

What we offer:

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.

• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).

• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.

• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.

• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.

• Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.

• Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.

• Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.