E-commerce Manager

E-commerce Manager Location: Japan Language: Japanese and English (Fluency required) Responsibilities:

• Manage and optimize e-commerce operations on Amazon Seller Central, Rakuten, and Vendor Central (a plus)

• Oversee pay-per-click (PPC) campaigns to drive traffic and sales

• Develop and execute strategies for growth and sales optimization

• Manage customer service inquiries and ensure a high level of customer satisfaction

• Communicate effectively with the warehouse team to ensure timely and accurate order fulfillment

• Maintain organization of daily operations and ensure efficient workflow

• Monitor and report on key performance indicators (KPIs)

• Collaborate with cross-functional teams to ensure smooth operations

Qualifications:

• Proven experience with Amazon Seller Central, Rakuten, and Vendor Central (preferred)

• Strong background in PPC management

• Experience in customer service and handling customer inquiries

• Excellent organizational skills and attention to detail

• Ability to analyze data and adjust strategies for growth

• Strong communication skills in English

• Ability to work in a fast-paced environment