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Director - Strategic Accounts

Twilio

Full-time
UK
director
saas
account manager
communication
strategy
Apply for this position

See yourself at Twilio

Join the team as Twilio’s next Sales Director for Twilio Communications

About the job

This position is needed to lead one of our Strategic Account Executive teams selling into Northern Europe within the EMEA Region. Reporting into our EMEA Regional Vice President for Northern Europe, the right person for this role is an experienced Strategic relationship builder who is adept at building high-performing teams of solution selling Account Executives disciplined in growing and expanding existing customer relationships.

Responsibilities

In this role, you’ll:

  • Build and manage a high performing team of account executives that manage existing customer relationships. 

  • Coach and lead a team to identify a focused strategy around existing client expansion selling solutions across the entire portfolio of Twilio Products. 

  • Enable and coach your team around how to engage across various levels of customer maturity and segmentation.

  • Work closely with our Professional Services & Partner teams to help existing customers achieve success as they launch new use cases onto the platform.

  • Forecast your team overachieving on their goals, and deftly present your guidance to your management

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • 6+ years of managerial experience within a high performing CPaaS, Communications or API based company. 

  • Experience in building teams, managing all monthly forecasting, supporting fiscal.  planning and revenue tracking for all major accounts.

  • Experience managing a remote team spread across different countries. 

  • Consistent track record of exceeding revenue targets and business objectives.

  • Industry experience in selling CPaaS or SaaS and managing complex sales negotiations. 

  • Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.

  • A self-starter who can work with minimal supervision to drive results.

  • Comfortable with ambiguity and working cross-functionally in a high growth business landscape.

  • BA/BS degree or equivalent required. 

  • Energy and enthusiasm with a willingness to travel. 

  • Excellent written and verbal communication skills and strong executive presence. 

  • Ability to influence and build effective working relationships with all levels of the organisation. 

Desired:

  • MBA degree.  

Location

This role will be remote AND based in the UK.

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way across the region. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

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About the job

Full-time
UK
Posted 4 hours ago
director
saas
account manager
communication
strategy

Apply for this position

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Director - Strategic Accounts

Twilio

See yourself at Twilio

Join the team as Twilio’s next Sales Director for Twilio Communications

About the job

This position is needed to lead one of our Strategic Account Executive teams selling into Northern Europe within the EMEA Region. Reporting into our EMEA Regional Vice President for Northern Europe, the right person for this role is an experienced Strategic relationship builder who is adept at building high-performing teams of solution selling Account Executives disciplined in growing and expanding existing customer relationships.

Responsibilities

In this role, you’ll:

  • Build and manage a high performing team of account executives that manage existing customer relationships. 

  • Coach and lead a team to identify a focused strategy around existing client expansion selling solutions across the entire portfolio of Twilio Products. 

  • Enable and coach your team around how to engage across various levels of customer maturity and segmentation.

  • Work closely with our Professional Services & Partner teams to help existing customers achieve success as they launch new use cases onto the platform.

  • Forecast your team overachieving on their goals, and deftly present your guidance to your management

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • 6+ years of managerial experience within a high performing CPaaS, Communications or API based company. 

  • Experience in building teams, managing all monthly forecasting, supporting fiscal.  planning and revenue tracking for all major accounts.

  • Experience managing a remote team spread across different countries. 

  • Consistent track record of exceeding revenue targets and business objectives.

  • Industry experience in selling CPaaS or SaaS and managing complex sales negotiations. 

  • Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.

  • A self-starter who can work with minimal supervision to drive results.

  • Comfortable with ambiguity and working cross-functionally in a high growth business landscape.

  • BA/BS degree or equivalent required. 

  • Energy and enthusiasm with a willingness to travel. 

  • Excellent written and verbal communication skills and strong executive presence. 

  • Ability to influence and build effective working relationships with all levels of the organisation. 

Desired:

  • MBA degree.  

Location

This role will be remote AND based in the UK.

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way across the region. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

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