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Director - People & Talent Operations

Apollo.io

Full-time
USA
$168k-$210k per year
operations
director
recruiting
hris
leadership
Apply for this position

About the Role

We are building a People organization that doesn’t look like anything HR teams have done before.

We are designing a People Product Organization, one that treats people workflows like beautifully orchestrated systems, integrates AI-driven intelligence into every layer of design, and builds experiences that are so seamless they feel invisible.

The Director, People Talent & Operations is a co-architect of the next evolution of HR,  a role for someone who wants to help define the category of what HR will look like in the age of AI, automation, and systems design. This leader will shape how the entire People function operates. They will architect the end-to-end HR system, turning complexity into clarity, redesign experiences, integrate workflows across Talent, People Ops, and systems teams, and elevate our operational model into something that is simple, scalable, and category-defining.

This is a builder role, a designer role, and a systems-thinking role - Not a maintenance role. We are looking for someone who wants to imagine (and build) the future of People Operations.

Responsibilities

Design the next generation of People and Recruiting Operations

  • Distill deeply complex processes, requirements, and systems into intuitive, elegant workflows that anyone can understand and adopt

  • Architect the workflows, operating model, and design patterns of a new People function

  • Implement a design forward approach to how people and recruiting operations build solutions

  • Introduce modern, product-inspired approaches including emerging AI capabilities to People experience, delivery, and scale

  • Implement a diagnose, solution/design, build/launch and iterate operating rhythm and cadence for the team 

  • Apply systems thinking and first-principles problem solving to identify root problems, prevent future issues, and design durable long-term solutions rather than reactive fixes

Lead the People & Recruiting Operations teams

  • Provide leadership, alignment, and clarity across global People Ops and Recruiting Ops workflows

  • Partner with our Sr. Manager, People Operations to elevate delivery, standards, and execution

  • Ensure day-to-day operations are reliable, consistent, and built for scale

  • Support regional HR generalists and country operations as local extensions of global design

Co-create the People product with Systems, Automation & Data partners

  • Translate experience design into system logic and automated workflows

  • Partner deeply with business systems teams to bring seamless, self-service experiences to life

  • Build integrated People products that connect ATS, HRIS, performance, compensation, and identity systems

  • Identify opportunities to eliminate manual work, reduce friction, and improve experience

About You

  • 10+ years in People Ops, Talent Ops, HR Ops, or People program design

  • Excited about experimenting with AI tools and identifying opportunities to apply AI to improve workflows, insights, and employee experience

  • You are known for “creating clarity out of chaos”, simplifying complex problems is your superpower

  • Experience leading teams and comfortable operating as a player-coach in a dynamic and fast paced environment

  • Strong workflow/process design skills; you can map, simplify, and rebuild complex systems

  • Systems thinker with experience partnering with HRIS, automation, or product teams

  • Skilled at driving alignment across stakeholders

  • Clear, structured communicator with a bias for simplicity

  • Energized by building new models and rethinking how People work gets done

Why Join Us

This is an opportunity to:

  • Help build a People function that becomes a model for the industry

  • Design the operating system for how employees experience work

  • Modernize People & Talent Operations through simplicity, design, automation and AI

  • Create meaningful impact across the entire company

  • Build something new - not maintain something old

If you want to help define the future of HR, we’d love to meet you.

The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ('OTE') range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.

Annual Pay Range

$168,000—$210,000 USD

Apply for this position
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About the job

Full-time
USA
Senior Level
$168k-$210k per year
Posted 4 hours ago
operations
director
recruiting
hris
leadership

Apply for this position

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Director - People & Talent Operations

Apollo.io

About the Role

We are building a People organization that doesn’t look like anything HR teams have done before.

We are designing a People Product Organization, one that treats people workflows like beautifully orchestrated systems, integrates AI-driven intelligence into every layer of design, and builds experiences that are so seamless they feel invisible.

The Director, People Talent & Operations is a co-architect of the next evolution of HR,  a role for someone who wants to help define the category of what HR will look like in the age of AI, automation, and systems design. This leader will shape how the entire People function operates. They will architect the end-to-end HR system, turning complexity into clarity, redesign experiences, integrate workflows across Talent, People Ops, and systems teams, and elevate our operational model into something that is simple, scalable, and category-defining.

This is a builder role, a designer role, and a systems-thinking role - Not a maintenance role. We are looking for someone who wants to imagine (and build) the future of People Operations.

Responsibilities

Design the next generation of People and Recruiting Operations

  • Distill deeply complex processes, requirements, and systems into intuitive, elegant workflows that anyone can understand and adopt

  • Architect the workflows, operating model, and design patterns of a new People function

  • Implement a design forward approach to how people and recruiting operations build solutions

  • Introduce modern, product-inspired approaches including emerging AI capabilities to People experience, delivery, and scale

  • Implement a diagnose, solution/design, build/launch and iterate operating rhythm and cadence for the team 

  • Apply systems thinking and first-principles problem solving to identify root problems, prevent future issues, and design durable long-term solutions rather than reactive fixes

Lead the People & Recruiting Operations teams

  • Provide leadership, alignment, and clarity across global People Ops and Recruiting Ops workflows

  • Partner with our Sr. Manager, People Operations to elevate delivery, standards, and execution

  • Ensure day-to-day operations are reliable, consistent, and built for scale

  • Support regional HR generalists and country operations as local extensions of global design

Co-create the People product with Systems, Automation & Data partners

  • Translate experience design into system logic and automated workflows

  • Partner deeply with business systems teams to bring seamless, self-service experiences to life

  • Build integrated People products that connect ATS, HRIS, performance, compensation, and identity systems

  • Identify opportunities to eliminate manual work, reduce friction, and improve experience

About You

  • 10+ years in People Ops, Talent Ops, HR Ops, or People program design

  • Excited about experimenting with AI tools and identifying opportunities to apply AI to improve workflows, insights, and employee experience

  • You are known for “creating clarity out of chaos”, simplifying complex problems is your superpower

  • Experience leading teams and comfortable operating as a player-coach in a dynamic and fast paced environment

  • Strong workflow/process design skills; you can map, simplify, and rebuild complex systems

  • Systems thinker with experience partnering with HRIS, automation, or product teams

  • Skilled at driving alignment across stakeholders

  • Clear, structured communicator with a bias for simplicity

  • Energized by building new models and rethinking how People work gets done

Why Join Us

This is an opportunity to:

  • Help build a People function that becomes a model for the industry

  • Design the operating system for how employees experience work

  • Modernize People & Talent Operations through simplicity, design, automation and AI

  • Create meaningful impact across the entire company

  • Build something new - not maintain something old

If you want to help define the future of HR, we’d love to meet you.

The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ('OTE') range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.

Annual Pay Range

$168,000—$210,000 USD

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