Director of Social Media
Why this role matters:
We’re looking for a Director of Social Media to lead and manage the social media function and ensure its overall success and effectiveness. This role is responsible for defining and executing a strategy for social media at Vonage including aligning overall goals and objectives, creating and managing operational processes, managing and delivering a social calendar, identifying and measuring key metrics, and managing the team to deliver on these roles.
If you’re ready to take it to the next level and make a lasting impact on Vonage’s Social Media, we want to hear from you!
Your key responsibilities:
Strategy and Planning
Work with marketing leadership to define overall goals, objectives, and KPIs for social media
Define and gain consensus on overall social media strategy aligned to goals and objectives
Prioritize social media channels and create specific presence and posting strategies for priority channels - including LinkedIn, X, YouTube. Instagram
Message Development
Work with brand and editorial team to refine existing content and create new content optimized for social media delivery
Operations
Create and manage social media calendar in collaboration with key stakeholders such as corporate communications, brand, events, and business units
Create and manage crisis communications processes for social media in conjunction with overall crisis management processes for company
Manage day-to-day operations including planning, monitoring, and measurement and develop standard operating procedures for each
Manage social media team to ensure alignment of resources to needs and continuous development of team capabilities
Define, manage, and optimize social media tech stack to ensure ability to manage and monitor social presence
Work with marketing analytics teams to measure social media performance
What you’ll bring:
Required:
Ability to manage multiple requests and meet deadlines in a fast-paced environment
Strong team player with a proactive, problem-solving mindset
8-10 years of experience in social media and 3+ years of leadership experience
Hands-on experience with a social media management system such as Sprinklr or Sprout
Strong attention to detail with a commitment to accuracy and quality
Experience managing a team of social media professionals
Excellent written communication and proofreading skills
What we consider a plus:
Experience working with large companies
Experience working with Corporate Communications and Executive Communications
Where you will work:
We are open to considering fully remote candidates located within the Eastern Time Zone of the United States.
Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB
About the job
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Director of Social Media
Why this role matters:
We’re looking for a Director of Social Media to lead and manage the social media function and ensure its overall success and effectiveness. This role is responsible for defining and executing a strategy for social media at Vonage including aligning overall goals and objectives, creating and managing operational processes, managing and delivering a social calendar, identifying and measuring key metrics, and managing the team to deliver on these roles.
If you’re ready to take it to the next level and make a lasting impact on Vonage’s Social Media, we want to hear from you!
Your key responsibilities:
Strategy and Planning
Work with marketing leadership to define overall goals, objectives, and KPIs for social media
Define and gain consensus on overall social media strategy aligned to goals and objectives
Prioritize social media channels and create specific presence and posting strategies for priority channels - including LinkedIn, X, YouTube. Instagram
Message Development
Work with brand and editorial team to refine existing content and create new content optimized for social media delivery
Operations
Create and manage social media calendar in collaboration with key stakeholders such as corporate communications, brand, events, and business units
Create and manage crisis communications processes for social media in conjunction with overall crisis management processes for company
Manage day-to-day operations including planning, monitoring, and measurement and develop standard operating procedures for each
Manage social media team to ensure alignment of resources to needs and continuous development of team capabilities
Define, manage, and optimize social media tech stack to ensure ability to manage and monitor social presence
Work with marketing analytics teams to measure social media performance
What you’ll bring:
Required:
Ability to manage multiple requests and meet deadlines in a fast-paced environment
Strong team player with a proactive, problem-solving mindset
8-10 years of experience in social media and 3+ years of leadership experience
Hands-on experience with a social media management system such as Sprinklr or Sprout
Strong attention to detail with a commitment to accuracy and quality
Experience managing a team of social media professionals
Excellent written communication and proofreading skills
What we consider a plus:
Experience working with large companies
Experience working with Corporate Communications and Executive Communications
Where you will work:
We are open to considering fully remote candidates located within the Eastern Time Zone of the United States.
Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB