Data Scientist (L5) - App QoE

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

We want to provide a seamless, immersive Netflix experience through every corner of the App, across a vast ecosystem of different user devices. In our data-driven culture, instrumentation, metrics, tools, and insights are critical to giving users the best possible App Quality of Experience (QoE).

In this role, you will:

• Develop measurement strategies to instrument user-facing performance of the Netflix App.

• Research metrics to capture the perceptual quality of the user experience.

• Develop strong partnerships with engineering teams to measure and test new product experiences or enhancements.

• Advocate for awareness of App QoE through presentations and high-visibility metrics.

• Partner with other data scientists to help develop frameworks for weighing tradeoffs between different aspects of quality and performance.

Visit our Research page to learn about what it’s like to work on quality metrics at Netflix.

To be successful in this role, you have:

• Strong experience in SQL and Python. Experience with software engineering best practices and exposure to other languages (e.g. Scala, Typescript) a plus.

• Statistical intuition and demonstrated ability to support high volume, self-serve AB testing programs.

• Applied experience solving problems in consumer-facing digital products.

• Passion for innovating new ways of improving the reliability, timeliness, and quality of data-driven insights, e.g. through realtime data and/or sequential analysis.

• Exceptional communication with technical and non-technical audiences, with eagerness to both learn and teach.

• Comfort working with complex data; ability to thrive with minimal oversight and process.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000 - $720,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.