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Data Operations Graduate

Xapo Bank

Freelance / Contract
Anywhere
operations
jira
communication
automation
reporting
Apply for this position

Our Graduate Programme

We are searching for individuals at the start of their working life looking to propel their careers and make an impact in the Fintech, Banking, and Blockchain space. As part of our innovative business, you'll embark on a journey of professional growth, tackling real-world challenges, and shaping the future of Banking. From collaborating with top-tier professionals in this industry to leveraging cutting-edge technologies, this role promises a thrilling adventure filled with learning, creativity, and endless possibilities. 

Our Graduate Programme runs for a period of 12 months giving successful graduates the opportunity to become a full time Xapien once the programme has concluded. This role would therefore be a 12 month contract.

 

Position overview

As a Data Operations Graduate, you will play a crucial role in supporting the Data team through a variety of administrative and operational tasks. This position offers a unique opportunity to learn our data processes from the ground up by initially handling them manually. The ultimate goal is for you to leverage this deep understanding to enhance the team's efficiency and scalability by utilizing cutting-edge technologies like Generative AI, and AI Agents to drive intelligent automation.

Responsibilities

Operational & Administrative Support:

  • Manage and triage the Data team’s JIRA board to ensure tickets are accurately assigned and their statuses are kept up-to-date.

  • Oversee all Looker user permissions, including license assignments and conducting routine access reviews to ensure compliance.

  • Compile and distribute regular status reports on ongoing projects and team performance to relevant stakeholders.

  • Conduct administrative follow-ups with stakeholders to ensure project milestones are consistently met.

Intelligent Automation & Reporting:

  • Develop, maintain, and monitor dashboards for key operational metrics, covering data quality, platform observability, and governance.

  • Analyze operational data to identify trends, uncover bottlenecks, and propose opportunities for process improvement.

  • Design and implement intelligent automation solutions by leveraging Generative AI, Large Language Models (LLMs), and AI Agents. This includes using advanced prompting techniques to streamline workflows, automate reporting, and enhance operational efficiency.

Skills needed

  • Strong organizational skills with an exceptional eye for detail.

  • A curious, proactive and solution-oriented mindset, with the ability to work autonomously.

  • A genuine and demonstrable interest in data, process optimization, and emerging technologies, particularly GenAI, LLMs, and AI Agents.

  • Excellent communication skills, both written and verbal, for effective collaboration with a diverse range of stakeholders.

  • Exceptional analytical, critical thinking, and problem-solving abilities.

Other requirements

  • A dedicated workspace.

  • A reliable internet connection with the fastest speed possible in your area.

  • Devices and other essential equipment that meet minimal technical specifications.

  • Alignment with Our Values and the Xapo Values-Driven Leadership principles.

Apply for this position
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About the job

Freelance / Contract
Anywhere
Posted 4 hours ago
operations
jira
communication
automation
reporting

Apply for this position

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Data Operations Graduate

Xapo Bank

Our Graduate Programme

We are searching for individuals at the start of their working life looking to propel their careers and make an impact in the Fintech, Banking, and Blockchain space. As part of our innovative business, you'll embark on a journey of professional growth, tackling real-world challenges, and shaping the future of Banking. From collaborating with top-tier professionals in this industry to leveraging cutting-edge technologies, this role promises a thrilling adventure filled with learning, creativity, and endless possibilities. 

Our Graduate Programme runs for a period of 12 months giving successful graduates the opportunity to become a full time Xapien once the programme has concluded. This role would therefore be a 12 month contract.

 

Position overview

As a Data Operations Graduate, you will play a crucial role in supporting the Data team through a variety of administrative and operational tasks. This position offers a unique opportunity to learn our data processes from the ground up by initially handling them manually. The ultimate goal is for you to leverage this deep understanding to enhance the team's efficiency and scalability by utilizing cutting-edge technologies like Generative AI, and AI Agents to drive intelligent automation.

Responsibilities

Operational & Administrative Support:

  • Manage and triage the Data team’s JIRA board to ensure tickets are accurately assigned and their statuses are kept up-to-date.

  • Oversee all Looker user permissions, including license assignments and conducting routine access reviews to ensure compliance.

  • Compile and distribute regular status reports on ongoing projects and team performance to relevant stakeholders.

  • Conduct administrative follow-ups with stakeholders to ensure project milestones are consistently met.

Intelligent Automation & Reporting:

  • Develop, maintain, and monitor dashboards for key operational metrics, covering data quality, platform observability, and governance.

  • Analyze operational data to identify trends, uncover bottlenecks, and propose opportunities for process improvement.

  • Design and implement intelligent automation solutions by leveraging Generative AI, Large Language Models (LLMs), and AI Agents. This includes using advanced prompting techniques to streamline workflows, automate reporting, and enhance operational efficiency.

Skills needed

  • Strong organizational skills with an exceptional eye for detail.

  • A curious, proactive and solution-oriented mindset, with the ability to work autonomously.

  • A genuine and demonstrable interest in data, process optimization, and emerging technologies, particularly GenAI, LLMs, and AI Agents.

  • Excellent communication skills, both written and verbal, for effective collaboration with a diverse range of stakeholders.

  • Exceptional analytical, critical thinking, and problem-solving abilities.

Other requirements

  • A dedicated workspace.

  • A reliable internet connection with the fastest speed possible in your area.

  • Devices and other essential equipment that meet minimal technical specifications.

  • Alignment with Our Values and the Xapo Values-Driven Leadership principles.

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