Collections Specialist

Responsibilities

• Analyze customer data to determine collectability of account balances

• Communicate regularly with customers to facilitate on-time payment

• Follow up with past due customers to collect outstanding accounts receivable

• Communicate clearly and effectively with other departments the results of collections efforts

• Assist in managing relationship and communication with third-party collections agencies as necessary

• Assist in collections-related data analysis and forecast churn levels related to delinquent billing

• Assist in month-end process by giving input to other members of the accounting team

• Conduct ad hoc financial/operational analysis as required

• Assist with other accounting/finance projects as necessary

Requirements

• 3-4+ years related collections experience

• Bachelor’s degree in accounting or similar field preferred

• SaaS industry experience preferred

• Excellent interpersonal, decision-making and analytical abilities

• Exceptional verbal and written communication skills

• Eager, quick learner with strong teamwork spirit

• Attention to detail with the ability to manage multiple projects simultaneously

• Strong knowledge of Excel

Notes: This is a remote opportunity.