Cloud Partner Success Manager
Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
What You'll Do
Drive quarter over quarter cloud revenue growth working through assigned partners
Make a territory analysis and planning for dedicated geographies to identify top potential partners
Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness
Train new and existing partners with existing and new products
Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools
Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
Put maximum efforts to avoid churn and retain a partner
Engage and orchestrate all needed internal resources to help dedicated partners’ growth
Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out
Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed
Maintain a regularity/frequency of contact with every partner depending on priority
What You Bring
5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor)
Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required
In-depth channel and field sales experience with an understanding of the cloud market business model
Strong presentation, communication, and planning skills
Strong internal customer focus with desire to learn all aspects of the business
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem solving, and multi-tasking skills
Collaborative, team-player with a commitment to succeed and never give up attitude
Self-motivated, proactive, and able to work with minimal supervision
Who We Are
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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Cloud Partner Success Manager
Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
What You'll Do
Drive quarter over quarter cloud revenue growth working through assigned partners
Make a territory analysis and planning for dedicated geographies to identify top potential partners
Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness
Train new and existing partners with existing and new products
Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools
Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
Put maximum efforts to avoid churn and retain a partner
Engage and orchestrate all needed internal resources to help dedicated partners’ growth
Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out
Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed
Maintain a regularity/frequency of contact with every partner depending on priority
What You Bring
5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor)
Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required
In-depth channel and field sales experience with an understanding of the cloud market business model
Strong presentation, communication, and planning skills
Strong internal customer focus with desire to learn all aspects of the business
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem solving, and multi-tasking skills
Collaborative, team-player with a commitment to succeed and never give up attitude
Self-motivated, proactive, and able to work with minimal supervision
Who We Are
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.