Business Success Specialist
To see similar active jobs please follow this link: Remote Customer Success jobs
About US
Briico is an innovative startup driven by one bold vision: that every aspiring entrepreneur in the US -- of all backgrounds -- have the tools and support they need to grow a small business.
A reality of our company right now is that we’re changing fast, growing fast, and learning on the fly. That means that our team members need to be able to adapt, problem-solve, deal with some amount of ambiguity, and stay positive and solutions-oriented when things are challenging.
Our Values
- Integrity comes first.
We align what we believe, what we do, and what we say. We are honest with each other, our customers, and our community. We are fair. We remember: how you do it is what you get. - Excellent Communication.
We’re thorough and thoughtful in our written and verbal communication. We remember that respect is inherent in good communication. - Bricolage.
Briico comes from the French word bricolage. It's about DIY, experimentation, and honoring the value of what we have (culturally, financially, societally, and personally) as well as what we envision. - Professionalism
We’re professionals -- internally and externally. We are hardworking, exceed expectations, and have the highest standards for our work. - We bring our full selves to work.
We are vulnerable and bring our authentic selves to work. We prioritize what is good for our hearts. We are ourselves unashamedly. And we work to make our values of diversity, equity, and inclusion real.
About The Role
We’re looking for dynamic, smart, efficient, effective person to support businesses directly — and build operational tech on the back end — in our Briico Business program. You’ll have a big impact on a brand new, impactful, interesting program, and learn a lot of skills as you go. While some of the work will be execution oriented (sometimes repetitive), there will also be constant opportunities for creativity, engagement, technological innovation, and initiative. Specifically, some of your projects will include:
Outreach to prospective participants to encourage them to apply to our program and answer questions, and provide program support. This may include “sales,” community-building, managing ads, and answering questions.
Business Owner Support. You’ll be working closely with our clients, who are new business owners from a huge range of backgrounds. This might mean offering helpful and compassionateguidance, filling out forms for a business owner, designing a new flyer in Canva, tracking down specific regulations, etc. You’ll also serve as the “project manager” and success champion for every single participant, so you’ll need to be relentless in staying on top of what needs doing and moving things along in a friendly way (in collaboration with your team at Briico of course.)
Content creation. We’ll likely have you create and edit videos (for YouTube and social media) with training and inspiration for business owners. This can involve you being “on camera” if you’re interested in that, or can be more of back-end editing and production.
Ops, AI implementation, and admin. Our program is very personal, delivered one-on-one (primarily via WhatsApp) with each person. But we’re building some tech magic on the back end to make it all work. You’ll be in charge of implementing much of this, including setting up websites and other tech and admin jobs.
You’ll be a perfect fit if you are:
A strong communicator. You’re a professional, warm, effective writer and communicator in person, by phone, and via email.
Solutions-minded. You’re constantly looking for things that are out of place or could be improved and coming up with ideas to improve them.
Self-directed. You expertly manage your own schedule and goals and are happy working remotely, on your laptop.
Adaptable and coachable. You are excited to learn new skills and get better over time -- and are great at communicating with a team on successes and challenges in the work. You ask questions if you're not clear on what you need to do.
Tech-savvy. You quickly and accurately use software like Google Docs, Google Sheets, Descript, AI tools like ChatGPT, and have strong research skills. You also learn new software super-easily. You are good at finding tech solutions to things and setting up elegant solutions to concrete problems using technology.
Specifics
This is a part-time, 12-15 hours-per-week Independent Contractor fully remote position, paid at $26 per hour. We need you to be available during weekdays, although there is flexibility to choose your own working hours. You need to have a well-functioning laptop with a great internet connection. There is a chance that this role could grow into a position with closer to full-time hours if that’s something you want (and if that ends up working on our end.) We are excited to hear from applicants of all backgrounds and identities and deeply value the unique perspective, values, and culture you’ll bring.
How to Apply
Applications will be reviewed on a rolling basis, so get it in as soon as you can! Once you’ve read this posting as carefully as you can and taken a look through our website (and the Briico Business Program page), you can apply here.
About the job
Business Success Specialist
To see similar active jobs please follow this link: Remote Customer Success jobs
About US
Briico is an innovative startup driven by one bold vision: that every aspiring entrepreneur in the US -- of all backgrounds -- have the tools and support they need to grow a small business.
A reality of our company right now is that we’re changing fast, growing fast, and learning on the fly. That means that our team members need to be able to adapt, problem-solve, deal with some amount of ambiguity, and stay positive and solutions-oriented when things are challenging.
Our Values
- Integrity comes first.
We align what we believe, what we do, and what we say. We are honest with each other, our customers, and our community. We are fair. We remember: how you do it is what you get. - Excellent Communication.
We’re thorough and thoughtful in our written and verbal communication. We remember that respect is inherent in good communication. - Bricolage.
Briico comes from the French word bricolage. It's about DIY, experimentation, and honoring the value of what we have (culturally, financially, societally, and personally) as well as what we envision. - Professionalism
We’re professionals -- internally and externally. We are hardworking, exceed expectations, and have the highest standards for our work. - We bring our full selves to work.
We are vulnerable and bring our authentic selves to work. We prioritize what is good for our hearts. We are ourselves unashamedly. And we work to make our values of diversity, equity, and inclusion real.
About The Role
We’re looking for dynamic, smart, efficient, effective person to support businesses directly — and build operational tech on the back end — in our Briico Business program. You’ll have a big impact on a brand new, impactful, interesting program, and learn a lot of skills as you go. While some of the work will be execution oriented (sometimes repetitive), there will also be constant opportunities for creativity, engagement, technological innovation, and initiative. Specifically, some of your projects will include:
Outreach to prospective participants to encourage them to apply to our program and answer questions, and provide program support. This may include “sales,” community-building, managing ads, and answering questions.
Business Owner Support. You’ll be working closely with our clients, who are new business owners from a huge range of backgrounds. This might mean offering helpful and compassionateguidance, filling out forms for a business owner, designing a new flyer in Canva, tracking down specific regulations, etc. You’ll also serve as the “project manager” and success champion for every single participant, so you’ll need to be relentless in staying on top of what needs doing and moving things along in a friendly way (in collaboration with your team at Briico of course.)
Content creation. We’ll likely have you create and edit videos (for YouTube and social media) with training and inspiration for business owners. This can involve you being “on camera” if you’re interested in that, or can be more of back-end editing and production.
Ops, AI implementation, and admin. Our program is very personal, delivered one-on-one (primarily via WhatsApp) with each person. But we’re building some tech magic on the back end to make it all work. You’ll be in charge of implementing much of this, including setting up websites and other tech and admin jobs.
You’ll be a perfect fit if you are:
A strong communicator. You’re a professional, warm, effective writer and communicator in person, by phone, and via email.
Solutions-minded. You’re constantly looking for things that are out of place or could be improved and coming up with ideas to improve them.
Self-directed. You expertly manage your own schedule and goals and are happy working remotely, on your laptop.
Adaptable and coachable. You are excited to learn new skills and get better over time -- and are great at communicating with a team on successes and challenges in the work. You ask questions if you're not clear on what you need to do.
Tech-savvy. You quickly and accurately use software like Google Docs, Google Sheets, Descript, AI tools like ChatGPT, and have strong research skills. You also learn new software super-easily. You are good at finding tech solutions to things and setting up elegant solutions to concrete problems using technology.
Specifics
This is a part-time, 12-15 hours-per-week Independent Contractor fully remote position, paid at $26 per hour. We need you to be available during weekdays, although there is flexibility to choose your own working hours. You need to have a well-functioning laptop with a great internet connection. There is a chance that this role could grow into a position with closer to full-time hours if that’s something you want (and if that ends up working on our end.) We are excited to hear from applicants of all backgrounds and identities and deeply value the unique perspective, values, and culture you’ll bring.
How to Apply
Applications will be reviewed on a rolling basis, so get it in as soon as you can! Once you’ve read this posting as carefully as you can and taken a look through our website (and the Briico Business Program page), you can apply here.