Business Acceleration Partner - Campaign Intelligence

Business Acceleration Partner - Campaign Intelligence (Omnichannel) ABOUT ODAIA ODAIA noun odaia | 'oh-day-yeah An Ancient Greek word referring to tools of the trade. To learn more visit odaia.ai. ODAIA is a remote first organization, all our positions are WFH with frequent company and team based socials, events and meetings in-person and virtually. ODAIA works with pharma commercial teams to grow their brands and engage with the right healthcare professionals (HCPs) at the right time. ODAIA's SaaS AI platform turns complex data into personalized insights, enabling commercial teams to understand their customers - (HCPs), predict prescribing behaviors and make informed decisions that bring therapies to patients faster. ODAIAns (what we call ourselves) are inspired to reinvent the future of how non-technical people leverage data in their day-to-day lives. We are passionate about solving complex problems in data, AI, engineering, design, and product, so our customers dont have to. We live by the notion that simplicity is the ultimate sophistication; and making simplicity scalable is an even bigger challenge. Thats why we have a crazy talented team led by serial entrepreneurs, tech veterans, and life sciences experts. To learn more visit odaia.ai. OUR MISSION Reducing patients time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI. Were also on a mission to build an innovative, diverse, and ego-free business, where trust, innovation and ownership are valued. Youre on a mission too? Were here for it. We put an emphasis on career development for our employees, and the opportunities to grow are extensive. WHATS ON OFFER Reporting to the Senior Director, Business Acceleration the primary role of the Business Acceleration Partner is to lead the customer experience with ODAIAs products from kickoff to renewal. You will partner closely with commercial, brand, and analytics teams to translate omnichannel performance data into clear recommendations, helping customers optimize campaigns, refine targeting, and demonstrate measurable ROI. The Business Acceleration Partner plays a critical role in embedding Campaign Intelligence into customers ongoing decision-making, acting as a trusted advisor who connects data, strategy, and real-world execution. WHAT YOU WILL DO

• In partnership with customers, lead and manage day-to-day campaign strategy and execution, optimization and reporting, strategic testing, budget recommendations, and billing and actualization

• Apply strong analytical rigor to drive measurable campaign performance improvements, contributing to significant year-over-year growth across high-investment enterprise campaigns

• Act as the strategic owner of customers omnichannel success post-deployment, ensuring Campaign Intelligence is embedded into ongoing commercial and marketing decision-making

• Serve as a trusted advisor to commercial, brand, and analytics teams by interpreting Campaign Intelligence insights and translating them into clear, actionable recommendations

• Consult with customers on campaign performance across channels (e.g., rep-driven and non-rep-driven), identifying what is working, what is not, and why

• Collaborate with the agency, DSP, and other martech vendors of our customers to foster a true partnership mentality and cross-company culture of data-driven experimentation

• Recommend ongoing optimizations to campaigns, targeting strategies, journeys, and media/ad spend based on observed HCP engagement and performance signals

• Partner with customers to continuously refine omnichannel strategies, ensuring alignment between brand objectives, channel mix, and real-world execution

• Lead regular performance reviews (monthly / quarterly), focused on incremental lift, impact, and ROI from omnichannel initiatives

• Translate Campaign Intelligence outputs into clear narratives and executive-ready insights for senior stakeholders

• Identify gaps in data, execution, or channel strategy and proactively propose updates to campaigns, experiments, and measurement approaches

• Collaborate closely with Product, Data Science, and Customer Success teams to surface customer feedback, inform roadmap priorities, and improve omnichannel capabilities

• Support change management by helping customers evolve from static reporting to dynamic, insight-led omnichannel decision-making

• Ensure customers maximize long-term value from Campaign Intelligence through continuous education, enablement, and strategic guidance

WHAT YOU BRING

• 4+ years of experience in a client-facing, strategic role within SaaS, analytics, consulting, or technology-driven environments

• Hands-on experience supporting omnichannel marketing, campaign analytics, or commercial strategy within Pharma, Life Sciences, or Healthcare

• Strong ability to interpret complex performance data and translate it into clear recommendations for campaign optimization and media investment

• Experience advising customers on campaign performance, channel effectiveness, and ongoing optimization, not just implementation

• Deep understanding of the North American pharmaceutical marketing ecosystem, including brand teams, analytics, marketing operations, and commercial excellence

• Proven ability to become a trusted strategic partner to customers and customer vendors, (such as agencies, activation partners etc) influencing decisions across brand, marketing, and analytics stakeholders

• Comfort operating in ambiguous environments where strategies evolve based on real-world results and insights

• Strong storytelling and communication skills, with the ability to present insights to both technical and non-technical audiences

• Analytical mindset with a consultative approachfocused on outcomes, impact, and ROI rather than outputs alone

• Highly collaborative, proactive, and action-oriented, with the ability to balance multiple priorities in a fast-paced environment

• Curious and continuously learning, with a passion for improving how omnichannel strategies are planned, executed, and optimized

• Low ego, high ownership, and motivated to make a meaningful impact for customers and patients alike

WHAT WE OFFER

• A strong, positive values based culture, we Ignite Innovation, Own It and Stand Together

• Medical & dental benefits - with immediate enrollment for full-time, permanent employees

• Flexible working hours, focusing on what we achieve and not the number of hours we clock

• Flexible time off policies

• Stock option grants

LOCATION We are a remote first company with employees in both Canada and the US. Our office hub is located downtown Toronto. Team building, communication and social connectivity are important and we support this with virtual and in-person collaborative work sessions, team meetings and socials. EMPLOYMENT VERIFICATION Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks. JOB PROCESS & INTERVIEW DISCLOSURE ODAIA does not use artificial intelligence (AI) to review applications, filter or analyze resumes. Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. This tool helps our recruiters to be fully present during conversations with candidates who provide consent to this tool being used during an interview. This tool is used in compliance with privacy and employment laws across Canada and the U.S. We respect the time candidates invest into participating in our recruitment process. ODAIA is committed to providing timely status updates on hiring decisions to all candidates following their final interview, in accordance with applicable employment laws. The anticipated base salary for this position ranges from $130,000 to $165,000 USD. This range represents ODAIA's good-faith estimate based on current market data and internal equity. Final compensation is determined through a comprehensive review of the successful candidates unique skill set, specialized experience, and relevant certifications. As such, the final offer may vary based on these specific factors. Salary expectations will be discussed collaboratively early in the process to ensure alignment. This role is also eligible for health benefits, stock options, and flexible time off policies as mentioned above. This posting is for a new/existing vacancy. DIVERSITY, EQUITY & INCLUSION ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, free from discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances. ACCOMMODATIONS AND ACCESSIBILITY Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at [emailprotected].