Account Manager
Revenue Growth & Sales Strategy: Develop and execute a comprehensive sales strategy for the assigned region to achieve and exceed revenue targets. Identify opportunities for upselling, cross-selling, and expanding customer accounts by presenting tailored product and service solutions. Build and maintain a robust pipeline of opportunities, providing accurate forecasts and account updates to leadership. Coordinate with the Junior Account Manager to support and streamline the customer journey, address service needs, and enhance satisfaction. Support the design and implementation of annual strategic growth initiatives. Mentor and guide the Junior Account Manager to support development, strategy alignment, and successful execution of account plans. Serve as a trusted advisor and thought leader to clients on best practices, industry trends, and the value of Landauer's offerings. Proactively gather customer feedback to identify areas for improvement and collaborate with internal teams to address issues. Lead and facilitate meetings with customers to ensure clear communication, alignment on objectives, and to present tailored solutions. Ensure all customer interactions and account activity are accurately documented in CRM systems for consistent tracking and reporting. Bachelor's degree in Business, Sales, or a related field, or equivalent work experience. 3+ years of experience in sales, account management, or related roles; experience within healthcare or SaaS industries preferred. Proven track record of meeting or exceeding sales targets and growing customer accounts. Excellent communication, presentation, and negotiation skills. Ability to understand complex customer needs and translate them into actionable sales strategies. Strong organizational skills, with proficiency in CRM software and Microsoft Office Suite. 1. Strategic
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Account Manager
Revenue Growth & Sales Strategy: Develop and execute a comprehensive sales strategy for the assigned region to achieve and exceed revenue targets. Identify opportunities for upselling, cross-selling, and expanding customer accounts by presenting tailored product and service solutions. Build and maintain a robust pipeline of opportunities, providing accurate forecasts and account updates to leadership. Coordinate with the Junior Account Manager to support and streamline the customer journey, address service needs, and enhance satisfaction. Support the design and implementation of annual strategic growth initiatives. Mentor and guide the Junior Account Manager to support development, strategy alignment, and successful execution of account plans. Serve as a trusted advisor and thought leader to clients on best practices, industry trends, and the value of Landauer's offerings. Proactively gather customer feedback to identify areas for improvement and collaborate with internal teams to address issues. Lead and facilitate meetings with customers to ensure clear communication, alignment on objectives, and to present tailored solutions. Ensure all customer interactions and account activity are accurately documented in CRM systems for consistent tracking and reporting. Bachelor's degree in Business, Sales, or a related field, or equivalent work experience. 3+ years of experience in sales, account management, or related roles; experience within healthcare or SaaS industries preferred. Proven track record of meeting or exceeding sales targets and growing customer accounts. Excellent communication, presentation, and negotiation skills. Ability to understand complex customer needs and translate them into actionable sales strategies. Strong organizational skills, with proficiency in CRM software and Microsoft Office Suite. 1. Strategic