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Virtual Assistant

SMA Support Services

Full-time
Philippines
assistant
data entry
customer service
communication
typing
Apply for this position

Qualifications

  • At least three (3) years of experience in Virtual Assistant roles and Sales is a plus.

  • Excellent English communication and multitasking skills

  • Proficiency in handling phone calls with professionalism and courtesy.

  • Ability to multitask efficiently while maintaining accuracy.

  • Strong typing skills for note-taking and data entry during calls.

  • Attention to detail to ensure accurate message taking and forwarding.

  • Adaptability to various industries and client needs.

  • Familiarity with telephone systems and call management software.

  • Patience and empathy in dealing with callers, including those in stressful situations.

  • Reliable and punctual attendance, often in a 24/7 work environment.

  • Ability to maintain confidentiality and adhere to data protection regulations.

  • Problem-solving skills to handle unexpected situations and provide appropriate responses.

  • Team player mentality to collaborate with colleagues and supervisors effectively.

  • Willingness to undergo training and continuously improve skills.

  • Previous experience in customer service or call center roles is beneficial but not always required.

  • Willing to work graveyard and can start training immediately

  • Has an existing home office setup with a conducive work environment

  • Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 12 - 16GB RAM, functional camera, noise-canceling headset, and dual monitor

  • A stable internet connection with at least 25 Mbps upload and download

  • Back-up power/internet is a plus

Offer

  • Work-from-home setup

  • Long-term/full-time position

  • Salary offer is at 39,659.05 gross

  • 5,000 Client Deployment Allowance

  • Pay begins on day 1 of training

  • HMO, Loyalty Investment Fund, Memorial Plan, and other benefits

  • Paid Leaves

  • Attendance and performance-based incentives

  • Quarterly In-person Team-Buildings

  • Annual Company Outing

  • Annual Year-End Party

  • Annual Performance Review

  • 13th-month pay, Government-mandated benefits:

  • Career Advancement Opportunities

Apply for this position
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About the job

Full-time
Philippines
Posted 2 hours ago
assistant
data entry
customer service
communication
typing

Apply for this position

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Virtual Assistant

SMA Support Services

Qualifications

  • At least three (3) years of experience in Virtual Assistant roles and Sales is a plus.

  • Excellent English communication and multitasking skills

  • Proficiency in handling phone calls with professionalism and courtesy.

  • Ability to multitask efficiently while maintaining accuracy.

  • Strong typing skills for note-taking and data entry during calls.

  • Attention to detail to ensure accurate message taking and forwarding.

  • Adaptability to various industries and client needs.

  • Familiarity with telephone systems and call management software.

  • Patience and empathy in dealing with callers, including those in stressful situations.

  • Reliable and punctual attendance, often in a 24/7 work environment.

  • Ability to maintain confidentiality and adhere to data protection regulations.

  • Problem-solving skills to handle unexpected situations and provide appropriate responses.

  • Team player mentality to collaborate with colleagues and supervisors effectively.

  • Willingness to undergo training and continuously improve skills.

  • Previous experience in customer service or call center roles is beneficial but not always required.

  • Willing to work graveyard and can start training immediately

  • Has an existing home office setup with a conducive work environment

  • Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 12 - 16GB RAM, functional camera, noise-canceling headset, and dual monitor

  • A stable internet connection with at least 25 Mbps upload and download

  • Back-up power/internet is a plus

Offer

  • Work-from-home setup

  • Long-term/full-time position

  • Salary offer is at 39,659.05 gross

  • 5,000 Client Deployment Allowance

  • Pay begins on day 1 of training

  • HMO, Loyalty Investment Fund, Memorial Plan, and other benefits

  • Paid Leaves

  • Attendance and performance-based incentives

  • Quarterly In-person Team-Buildings

  • Annual Company Outing

  • Annual Year-End Party

  • Annual Performance Review

  • 13th-month pay, Government-mandated benefits:

  • Career Advancement Opportunities

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