Vertical Launcher

About the Role:

We think we can build many, many more labor marketplaces than “just” our current Long Term Care business. In fact, we’ve already proven that we can run multiple verticals on the same infrastructure. We brought our Dental and Pharmacy verticals to over $1M annualized GSV each without building a single additional feature to support them. 

We’ve never had more conviction that the list of attractive opportunities in front of us is as long as we’d hoped, and we’ve already learned a lot about how to launch and scale verticals. We install what are effectively vertical-level founders (“vertical launchers,” in our lingo) that push through ambiguity within the following framework:

• Discovery: Run a ~2-week motion where you exclusively speak to operators and professionals in a shortlist of potential next verticals to get signal on the size and quality of the next opportunity.

• 0→1: Push ruthlessly towards a first transaction with the goal of getting a read on (a) pull from the market (how bad does their problem burn?) and (b) “smoothness” (how quickly do we think we could scale the business with our current infrastructure?).

• 1→10: Build repeatable growth motions on both sides of the marketplace. Lean on our centralized services and scale aggressively to hundreds of transactions per month while building conviction that the end state of the business is financially lucrative (even if the path to get there is costly).

• Recycle: Fire yourself from the vertical and repeat 1-3 on a net new opportunity. 

We’ve separated out the last phase of a vertical’s growth into a set of other distinct roles. Vertical Launchers are not expected to take a line of business to $10M+ annualized GSV:

• 10→∞: Launch new geos. Build and execute on a portfolio of investments to make the customer experience unreasonably good. Scale our demand and supply generation systems. Defect-hunt our own execution in every corner of the business.

We encourage you to apply if you have:

• Bottomless grit

• Deep empathy

• Endless curiosity

• An ability to turn chaos into order

For those who get excited by the idea of building something out of nothing, we think being a Vertical Launcher is the ideal role.

• Enjoy extreme ownership over what will hopefully become a large business that delivers an excellent experience to customers. Work on one of the company's primary growth objectives over the next 5+ years. 

• Get reps being fast and scrappy in a culture that applauds & rewards creative solutions and crazy ideas, and has a large taste for well-considered risks. Learn through osmosis alongside an excellent team that will push you to perform your best.

• Have the backing of a $1.3B-valued company and all of its resources.

Benefits:

• $90k-$200k total compensation

• Do great work that matters for customers who could really use your help.

• Move at the speed of your thinking. 

• Zero commute. Work wherever you are, globally (but on or around US Pacific Time hours)

Please Note: We are currently accepting applications only from candidates based in North America, South America or Europe. Regardless of location, you should be willing and able to work North America hours (PST-EST).

We are hiring indefinitely for this role and won’t close the funnel prematurely based on other candidates. We will hire everyone that meets our threshold of excellence. If it sounds like a team you might want to join, apply and we'll send you the first case.

*After submitting your application, please check your inbox as well as your spam folder periodically over the next few days for updates.