UX Researcher - Goodnotes Foundation
Our Values:
Dream big - Be visionary, strategic, and open to innovation Build great things - Work in service of our users, always improving and pushing higher Operate like an owner - Take responsibility with bold decision-making and bias for action Win like a sports team - Be trusting and collaborative while empowering others Learn and grow fast - Never stop learning and iterate fast Share our passion - Share ideas and practice enthusiasm and joy Be user obsessed - Empathetic, inquisitive, practical
About the team:
The Foundation team is responsible for the essential experiences that make Goodnotes great. From toolbars and navigation to cross platform consistency and performance, this team owns many of the most used and most visible features in the app.
You will join a highly collaborative group of designers and product thinkers working asynchronously across Asia and Europe. You are welcome to work remotely from anywhere, as long as you have at least four hours of overlap with your closest collaborators. You can also join us in our Hong Kong or London offices. Our async first culture means your time zone will not impact your ability to do great work.
About the role:
We are looking for a skilled and curious UX Researcher to join our Foundation team. In this role, you will lead research that informs the design of core experiences used by millions of users across iOS, Android, Windows, and Web platforms. Your insights will directly shape the evolution of note taking, navigation, and editing tools in a high impact product environment.
You will collaborate with designers, researchers, product managers, and engineers to bring structure and clarity to both strategic questions and tactical feature decisions. You will design and execute studies that help us deeply understand user needs and ensure we deliver thoughtful, usable, and elegant experiences across platforms.
This is an excellent opportunity to influence the foundation of a beloved app and work at the center of multi platform product development.
This is the role for you, if you’re excited to work on the things listed below:
Design and run foundational and evaluative research studies that shape core product experiences
Work across iOS, Web, Android, and Windows to improve multi platform and multi device experience
Collaborate with designers, researchers, PMs, and engineers to bring clarity and structure to decisions
Deliver high quality research insights that directly influence product direction
Uncover unmet user needs and identify areas for product improvement
Help the team move from intuition led to insight led decision makin
The skills you will need to be successful in the above:
3-4+ of in house UX research experience
Experience leading end to end research studies independently
A strong portfolio showing how your work has influenced product design
Experience working cross functionally with product and design
Excellent communication skills in both writing and speaking
Ability to work through ambiguity and suggest the right research methods for the task
Comfort with qualitative and light quantitative research
Ability to connect the business and product metrics to the research approach for sharper recommendations
What else would help you, but is not required
Experience with productivity tools or multi platform apps
Familiarity with tools like User Testing, Maze, Useberry, Optimal Workshop, or Amplitude
Experience with behavioral analytics and product led growth
Some knowledge of unmoderated testing and remote-first workflows
Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed.
The interview process:
An introductory call with our talent acquisition team
A one hour interview and portfolio walkthrough with the hiring manager
A one hour portfolio presentation with designers, researchers and cross functional partners
A 30 minute AI literacy interview with one of our AI Champions
What’s in it for you:
Budget for things like noise cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
Sponsored visits to our Hong Kong or London office every 2 years
Company wide annual offsite
Flexible working hours and location
Medical insurance for you and your dependents
About the job
Apply for this position
UX Researcher - Goodnotes Foundation
Our Values:
Dream big - Be visionary, strategic, and open to innovation Build great things - Work in service of our users, always improving and pushing higher Operate like an owner - Take responsibility with bold decision-making and bias for action Win like a sports team - Be trusting and collaborative while empowering others Learn and grow fast - Never stop learning and iterate fast Share our passion - Share ideas and practice enthusiasm and joy Be user obsessed - Empathetic, inquisitive, practical
About the team:
The Foundation team is responsible for the essential experiences that make Goodnotes great. From toolbars and navigation to cross platform consistency and performance, this team owns many of the most used and most visible features in the app.
You will join a highly collaborative group of designers and product thinkers working asynchronously across Asia and Europe. You are welcome to work remotely from anywhere, as long as you have at least four hours of overlap with your closest collaborators. You can also join us in our Hong Kong or London offices. Our async first culture means your time zone will not impact your ability to do great work.
About the role:
We are looking for a skilled and curious UX Researcher to join our Foundation team. In this role, you will lead research that informs the design of core experiences used by millions of users across iOS, Android, Windows, and Web platforms. Your insights will directly shape the evolution of note taking, navigation, and editing tools in a high impact product environment.
You will collaborate with designers, researchers, product managers, and engineers to bring structure and clarity to both strategic questions and tactical feature decisions. You will design and execute studies that help us deeply understand user needs and ensure we deliver thoughtful, usable, and elegant experiences across platforms.
This is an excellent opportunity to influence the foundation of a beloved app and work at the center of multi platform product development.
This is the role for you, if you’re excited to work on the things listed below:
Design and run foundational and evaluative research studies that shape core product experiences
Work across iOS, Web, Android, and Windows to improve multi platform and multi device experience
Collaborate with designers, researchers, PMs, and engineers to bring clarity and structure to decisions
Deliver high quality research insights that directly influence product direction
Uncover unmet user needs and identify areas for product improvement
Help the team move from intuition led to insight led decision makin
The skills you will need to be successful in the above:
3-4+ of in house UX research experience
Experience leading end to end research studies independently
A strong portfolio showing how your work has influenced product design
Experience working cross functionally with product and design
Excellent communication skills in both writing and speaking
Ability to work through ambiguity and suggest the right research methods for the task
Comfort with qualitative and light quantitative research
Ability to connect the business and product metrics to the research approach for sharper recommendations
What else would help you, but is not required
Experience with productivity tools or multi platform apps
Familiarity with tools like User Testing, Maze, Useberry, Optimal Workshop, or Amplitude
Experience with behavioral analytics and product led growth
Some knowledge of unmoderated testing and remote-first workflows
Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed.
The interview process:
An introductory call with our talent acquisition team
A one hour interview and portfolio walkthrough with the hiring manager
A one hour portfolio presentation with designers, researchers and cross functional partners
A 30 minute AI literacy interview with one of our AI Champions
What’s in it for you:
Budget for things like noise cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
Sponsored visits to our Hong Kong or London office every 2 years
Company wide annual offsite
Flexible working hours and location
Medical insurance for you and your dependents