Technical Manager

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

Role Summary

The Magnet Nexus team is looking for their next Technical Manager. Magnet Nexus is a cloud-based SaaS remote endpoint collection and analysis solution. This cross-functional team is looking for a strong leader that can nurture the collaborative culture of the team, provide technical guidance and mentorship to team members, and coordinate effectively with stakeholders and other teams. The leader may also contribute technically, depending on their strengths, with design and architecture reviews, code reviews, and writing and/or testing code.

Note: The Candidate must reside in Canada.

Role Responsibilities:

• Lead the Magnet Nexus technical team’s technical direction and execution, providing timely feedback, supporting in daily activities, status reporting, hiring, and organizing team events;

• Coach and mentor the team, to provide career development opportunities;

• Set the operating framework for the team, prioritizing delivering value to our customers. Monitor and debug the development processes, including CI/CD practices, testing methodologies, and agile ceremonies to deliver value;

• Ensure the fulfillment of compliance requirements and security best practices;

• Design and implement scalable, reliable, and secure architecture using AWS, while managing cloud costs;

• Ensure system reliability and uptime for the SaaS operations of Magnet Nexus;

• Communicate clearly with cross-functional stakeholders such as Product Management, Sales, Technical Support, and Marketing;

• Own technical roadmap and collaborate with Product Management on product roadmap to ensure technical requirements are identified, scoped, and prioritized alongside user features;

• Perform other duties as assigned;

• Travel: 5-10%.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience;

• Has demonstrated effective leadership of engineering teams (regardless of title) in previous roles with demonstrated experience in architecting, testing and/or developing software;

• 5+ years of experience with several of: AWS, Azure, CloudFormation, ASP.NET Core, Elasticsearch, DynamoDB, OpenSearch, Docker;

• Excellent interpersonal skills and situational leadership abilities;

• Experience coaching teams and individuals for professional development and high performance;

• Ability to synthesize business and engineering needs to prioritize effectively;

• Experience working in an Agile development environment;

• Teamwork & collaboration skills to work across organizations and lead cross-functional teams;

• Problem solving skills to develop quick yet sound solutions to resolve complex issues;

• Good conflict resolution and negotiating skills.

Nice To Have:

• Experience with: Powershell, Linux/Windows (If you have both, awesome!), React, Typescript, or Material UI;

• Demonstrated presentation skills and team communication skills.

Compensation & Benefits:

• The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

Compensation Range:

• MIN: $131,200 - MID: $164,000 - MAX: $196,800 CAD

Magnet Forensics is proud to offer Benefits such as:

• Generous Time Off Policies;

• Competitive Compensation;

• Volunteer Opportunities;

• Reward and Recognition Programs; 

• Employee Committees & Resource Groups;

• Healthcare and Retirement Benefits. 

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.