Support Developer

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. We are looking for a Support Developer to interact with our clients from Global Markets.Working on our team as a Support Developer position involves:analyzing and diagnosing incoming cases;debugging server-side, client-side code, and database queries;conducting comprehensive testing of the solution;providing development consultations, including phone support;handling feedback on cases and escalations efficiently;analyzing the performance of all system components;resolving the issue or preparing a description for product developers.Candidate Expectations:proficient in JavaScript at an intermediate level;proficient in C# at an intermediate level;proficient in SQL (T-SQL) at an intermediate level;experience with MS SQL Server, Oracle and Postgres databases;extensive background in web application development;skilled in developing integrations between web applications;excellent customer service and interpersonal skills;exceptional proficiency in both verbal and written communication;strong teamwork and collaboration skills;the ability to handle multiple activities simultaneously and prioritize tasks effectively;English level — Upper-intermediate or higher.What You Should Expect From Usthe award-winning product (a Leader in Gartner Quadrants) to be proud of;a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;culture of genuine care, ownership, dedication, and high standards (learn more here);a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;caring for your health: Creatio offers several options for medical insurance together with our medical partnerCreatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.

Working on our team as a Support Developer position involves:

• analyzing and diagnosing incoming cases;

• debugging server-side, client-side code, and database queries;

• conducting comprehensive testing of the solution;

• providing development consultations, including phone support;

• handling feedback on cases and escalations efficiently;

• analyzing the performance of all system components;

• resolving the issue or preparing a description for product developers.

Candidate Expectations:

• proficient in JavaScript at an intermediate level;

• proficient in C# at an intermediate level;

• proficient in SQL (T-SQL) at an intermediate level;

• experience with MS SQL Server, Oracle and Postgres databases;

• extensive background in web application development;

• skilled in developing integrations between web applications;

• excellent customer service and interpersonal skills;

• exceptional proficiency in both verbal and written communication;

• strong teamwork and collaboration skills;

• the ability to handle multiple activities simultaneously and prioritize tasks effectively;

• English level — Upper-intermediate or higher.

What You Should Expect From Us:

• the award-winning product (a Leader in Gartner Quadrants) to be proud of;

• a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;

• culture of genuine care, ownership, dedication, and high standards (learn more here);

• a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;

• caring for your health: Creatio offers several options for medical insurance together with our medical partner;

• Creatio offers all team members competitive pay;

• paid leave options for life-qualifying events, sicknesses, etc;

• nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.