Strategy & Operations Business Partner - Sales Development

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Our team provides strategic & operational partnership to Sales Dev leaders, sellers, and cross-functional business partners. The Strategy & Sales Operations role functions across three pillars:

• Strategy and planning

• Sales Operations

• Analytics and Insights

Within the GTM Strategy & Sales Operations (SSO) organization, Sales Dev Strategy & Operations is at the forefront of driving pipeline and revenue growth. Our globally scoped team members are  focused on driving high-value updates and outcomes across business operations, insights, process, and tooling for Sales Dev and Vendor Programs at Stripe. We facilitate incremental Stripe productivity improvements to help the GTM organization deliver key business objectives and revenue results.  We are a global team with resources in the Americas, Europe and Asia Pacific.

What you’ll do

As the Strategy & Operations Business Partner, Sales Development, you'll serve as a trusted advisor to regional Sales Development (SD) leadership, driving data-driven decisions that enhance pipeline creation, boost sales productivity, and improve team experiences. Utilize your analytical expertise to identify sales trends, optimize processes, and provide insights that improve performance. Lead and collaborate on key strategic initiatives to scale our infrastructure in support of rapid growth. If you have experience in sales operations or business analytics, thrive in fast-paced environments, and are passionate about turning data into actionable strategies, this is an exciting opportunity for you!

Responsibilities

• Be Trusted Advisor to Regional Sales Development Leadership

  • Support Regional Sales Development and Vendor Leadership with prep for MBRs/ QBRs and other strategic forums

  • Analyze sales trends and patterns to identify opportunities for improvement and make recommendations for sales process optimizations

• Conduct analytics, generate insights, and present finding on performance

  • Collaborate with Regional Sales Development teams to identify, analyze, and report on key sales performance metrics such as revenue, conversion rates, win rates, pipeline coverage

  • Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor with Regional Sales Dev leaders

  • Drive local / regional critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones

  • Provide regular reports and presentations to Sales Development leadership and other stakeholders within the broader Marketing org, communicating the analysis of sales data and recommending actions to drive sales growth

• Enhance and scale Sales Development Annual Planning and Target Management process

  • Define and refine the sales targets setting process, working closely with sales leadership and finance teams to ensure targets are ambitious yet realistic

  • Monitor and evaluate sales performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps

• Drive Sales Development and Vendor infrastructure enhancements for automation, scale, and faster distribution

  • Develop, implement, and maintain robust sales dashboards that provide actionable insights to sales leadership and enable data-driven decision making

  • Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum of 6+ years of experience in sales operations, business analytics, or a similar role

• Excellent knowledge of sales metrics, targets setting process, and creation of sales dashboards

• Strong analytical and problem-solving skills, with proven ability in data analysis and translating complex data into meaningful insights

• Experience in a fast-paced environment, with a “roll-up your sleeves” mentality  

• Exceptional attention to detail and accuracy in data management and reporting

• Proficiency in CRM systems, SQL and other data visualization tools such as Tableau, Power BI, or similar tools

Preferred qualifications

• Prior experience at a growth stage Internet/software company

• Prior experience in the payments industry

• Prior experience in consulting 

• Bachelor's degree in Business Administration, Finance, or a related field