Staff Site Reliability Engineer
About the position
Ditto is at an inflection point. As we scale to meet the demands of our enterprise customers, we need experienced Site Reliability Engineers to ensure our infrastructure delivers enterprise-grade reliability.
This is a unique opportunity to join a specialized team focused on observability, system reliability and operational excellence for our cutting-edge, edge-to-cloud, database technology.
As a Staff Site Reliability Engineer, you will play a crucial role in ensuring the reliability, performance, and scalability of Ditto's cloud infrastructure. You'll collaborate with product engineering teams to improve system resilience, lead and develop incident management processes and build observability solutions for our unique distributed architecture.
As a Staff Site Reliability Engineer, you will:
Develop and maintain observability solutions using platforms like Datadog, Prometheus and Grafana
Take a leading role in incident management, including coordinating response efforts, troubleshooting issues, and identifying follow-up actions
Partner with product engineering teams to architect reliable systems, recover from incidents, and learn from mistakes
Work with teams to implement and maintain SLOs, monitoring, and alerting strategies that ensure reliability at scale
Design and implement automation and support tooling to improve system resilience, maintain operational safety and reduce operational overhead
Lead the development and maintenance of runbooks, alert definitions, and incident response procedures
Participate in on-call rotations to provide 24/7 support for critical production systems
What you'll need:
8+ years of experience in Site Reliability Engineering or similar DevOps roles focused on system reliability and incident management
6+ years of hands-on experience architecting applications for Kubernetes, and managing Kubernetes infrastructure
Strong experience with modern monitoring stacks including Prometheus, Grafana, and Datadog
Experience in at least one systems programming language, such as Go, Rust, C, or Java
Expertise with Infrastructure as Code tools, like Terraform and Helm
Expertise with at least one major cloud service provider (AWS, GCP, Azure)
Strong communication skills, with the ability to lead incident response and effectively collaborate across teams
Willingness and experience engaging with on-call rotations and emergency response procedures
A high degree of agency and bias towards action. Identify problems and work autonomously to solve them
Excellent problem-solving skills and a methodical approach to troubleshooting complex issues
Nice to have:
Experience building multi-tenant, multi-cloud SaaS/DBaaS Platforms
Knowledge of edge computing or mesh networking
Experience instrumenting advanced observability practices (tracing, profiling) in distributed systems
Experience working with globally distributed teams
Proven experience in project management
Staff Site Reliability Engineer
About the position
Ditto is at an inflection point. As we scale to meet the demands of our enterprise customers, we need experienced Site Reliability Engineers to ensure our infrastructure delivers enterprise-grade reliability.
This is a unique opportunity to join a specialized team focused on observability, system reliability and operational excellence for our cutting-edge, edge-to-cloud, database technology.
As a Staff Site Reliability Engineer, you will play a crucial role in ensuring the reliability, performance, and scalability of Ditto's cloud infrastructure. You'll collaborate with product engineering teams to improve system resilience, lead and develop incident management processes and build observability solutions for our unique distributed architecture.
As a Staff Site Reliability Engineer, you will:
Develop and maintain observability solutions using platforms like Datadog, Prometheus and Grafana
Take a leading role in incident management, including coordinating response efforts, troubleshooting issues, and identifying follow-up actions
Partner with product engineering teams to architect reliable systems, recover from incidents, and learn from mistakes
Work with teams to implement and maintain SLOs, monitoring, and alerting strategies that ensure reliability at scale
Design and implement automation and support tooling to improve system resilience, maintain operational safety and reduce operational overhead
Lead the development and maintenance of runbooks, alert definitions, and incident response procedures
Participate in on-call rotations to provide 24/7 support for critical production systems
What you'll need:
8+ years of experience in Site Reliability Engineering or similar DevOps roles focused on system reliability and incident management
6+ years of hands-on experience architecting applications for Kubernetes, and managing Kubernetes infrastructure
Strong experience with modern monitoring stacks including Prometheus, Grafana, and Datadog
Experience in at least one systems programming language, such as Go, Rust, C, or Java
Expertise with Infrastructure as Code tools, like Terraform and Helm
Expertise with at least one major cloud service provider (AWS, GCP, Azure)
Strong communication skills, with the ability to lead incident response and effectively collaborate across teams
Willingness and experience engaging with on-call rotations and emergency response procedures
A high degree of agency and bias towards action. Identify problems and work autonomously to solve them
Excellent problem-solving skills and a methodical approach to troubleshooting complex issues
Nice to have:
Experience building multi-tenant, multi-cloud SaaS/DBaaS Platforms
Knowledge of edge computing or mesh networking
Experience instrumenting advanced observability practices (tracing, profiling) in distributed systems
Experience working with globally distributed teams
Proven experience in project management