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Staff Product Manager - Lending Systems

Mercury

Full-time
USA, Canada
$239k-$299k per year
product management
lending
customer experience
saas
market research
Apply for this position

If holding money safely and moving it seamlessly are two core pillars of a great financial platform for businesses, the third is enabling businesses to access capital. Lending well relies on a system of trust, data, automation, and customer experience that empowers businesses to grow.

At Mercury, we’re embarking on building systems from the ground up to support an entirely new generation of lending products. We want to create the foundational infrastructure that will define how our customers access capital, how we manage risk, and how we scale responsibly.

We’re looking for someone who can architect this future: blending sharp systems thinking with a feel for usability, designing a platform that is both resilient and flexible, and ultimately creating lending experiences that feel seamless, empowering, and even magical to our customers.

*Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

What You’ll Do

  • Define the vision, strategy, and roadmap for Mercury’s lending systems and infrastructure.

  • Build the core platform that powers loan origination, underwriting, servicing, and repayment across a range of lending products.

  • Partner with engineering, risk, design, data science, and operations to design scalable systems that balance automation with resilient controls.

  • Establish the technical and product foundations to support new credit and lending products, including decisioning workflows, data integrations, repayment rails, and compliance features.

  • Collaborate with banking partners and internal stakeholders to ensure lending products are regulatory-compliant and operationally sound.

  • Prioritize areas of investment using customer insights, market research, and data-driven decision-making.

  • Set and track success metrics for lending system health, adoption, and customer impact.

  • Create reusable capabilities that amplify the speed and consistency of launching future lending products.

What You Bring

  • 10+ years of product management or aligned experience, with at least 4+ years in lending, credit, or financial systems.

  • Experience building complex systems or platforms from scratch in a fintech or financial services environment.

  • Strong understanding of lending lifecycles (origination, underwriting, servicing, repayment) and associated risk/compliance considerations.

  • Technical fluency; ability to dive deep with engineers while simplifying complexity for business and compliance stakeholders.

  • A systems mindset - seeing lending not just as features but as interconnected flows of data, risk, operations, and customer experience.

  • Proven ability to balance customer empathy with rigorous business, compliance, and operational requirements.

  • Track record of delivering internal platforms or tools that enable speed, scalability, and efficiency across teams.

  • Comfort operating in ambiguity and setting direction in greenfield product areas.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $239,000 - $298,800 Canadian employees (any location): CAD 225,900 - 282,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MF1

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About the job

Full-time
USA, Canada
$239k-$299k per year
Posted 16 hours ago
product management
lending
customer experience
saas
market research

Apply for this position

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Staff Product Manager - Lending Systems

Mercury

If holding money safely and moving it seamlessly are two core pillars of a great financial platform for businesses, the third is enabling businesses to access capital. Lending well relies on a system of trust, data, automation, and customer experience that empowers businesses to grow.

At Mercury, we’re embarking on building systems from the ground up to support an entirely new generation of lending products. We want to create the foundational infrastructure that will define how our customers access capital, how we manage risk, and how we scale responsibly.

We’re looking for someone who can architect this future: blending sharp systems thinking with a feel for usability, designing a platform that is both resilient and flexible, and ultimately creating lending experiences that feel seamless, empowering, and even magical to our customers.

*Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

What You’ll Do

  • Define the vision, strategy, and roadmap for Mercury’s lending systems and infrastructure.

  • Build the core platform that powers loan origination, underwriting, servicing, and repayment across a range of lending products.

  • Partner with engineering, risk, design, data science, and operations to design scalable systems that balance automation with resilient controls.

  • Establish the technical and product foundations to support new credit and lending products, including decisioning workflows, data integrations, repayment rails, and compliance features.

  • Collaborate with banking partners and internal stakeholders to ensure lending products are regulatory-compliant and operationally sound.

  • Prioritize areas of investment using customer insights, market research, and data-driven decision-making.

  • Set and track success metrics for lending system health, adoption, and customer impact.

  • Create reusable capabilities that amplify the speed and consistency of launching future lending products.

What You Bring

  • 10+ years of product management or aligned experience, with at least 4+ years in lending, credit, or financial systems.

  • Experience building complex systems or platforms from scratch in a fintech or financial services environment.

  • Strong understanding of lending lifecycles (origination, underwriting, servicing, repayment) and associated risk/compliance considerations.

  • Technical fluency; ability to dive deep with engineers while simplifying complexity for business and compliance stakeholders.

  • A systems mindset - seeing lending not just as features but as interconnected flows of data, risk, operations, and customer experience.

  • Proven ability to balance customer empathy with rigorous business, compliance, and operational requirements.

  • Track record of delivering internal platforms or tools that enable speed, scalability, and efficiency across teams.

  • Comfort operating in ambiguity and setting direction in greenfield product areas.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $239,000 - $298,800 Canadian employees (any location): CAD 225,900 - 282,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MF1

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