Staff Manager, Product Operations

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We’re looking for an efficiency-driven Staff Manager, Product Operations who will lead a team that shapes how we build and deliver product at 1Password. We want someone who’s excited about products that solve user privacy and security needs, with a compelling record for impact and leading teams to act. You will think strategically, be a thought partner to product and engineering leaders, mentor team members, and coordinate across organizations to make your operations and roadmap ideas a reality. As a Staff Manager, Product Operations, you will directly chart our next phase of growth while continuing to develop into a strong product and business leader.

Product Operations plays a critical role in the company, and we’re looking for creative and driven people who thrive in ambiguity and are comfortable working alongside senior leaders and executives. As shared owners of our roadmap, the Product Operations team helps our entire team deliver products that customers love.

This is a Remote opportunity within Canada and the US.

What we’re looking for:

• 7+ years of work experience, ideally in a product operations role, and 1+ year managing and mentoring direct reports

• Proven record improving product process (i.e., turning user needs into products) as an individual and as a team lead

• Clear ability to quickly build high-trust partnerships with senior leaders and across organizations, with technical and non-technical teams 

• Readily empowers a team to tackle ambiguous problems and deliver action-oriented solutions, bringing everyone along with clear, compelling communication

• Strong strategic thinker able to creatively solve problems, develop strategy for a team (or teams), prioritize solutions, and motivate many stakeholders to act 

• Comfortable working in a rapidly scaling environment and able to grow and guide a team tackling several major projects and priorities simultaneously

• Often the one to introduce the right process at the right time to help a team move faster and measure results

• Champion for thoughtful and quick action, scaling solutions, and iterating based on feedback

• Excels at using data to influence decision making and highly familiar with a range of data analysis, project management, and product roadmap tools

• Naturally curious with a strong ownership, “ship it” mentality, and on a clear path to becoming a senior leader in product, privacy, and SaaS security

What you can expect:

• Working with a passionate, highly motivated, cross-functional team that is focused on building a safer, simpler digital future for everyone.

• Being a leader of a high impact Product Operations team that is responsible for driving product team alignment and efficiency, and overall product delivery

• A dynamic, highly collaborative environment 

• An opportunity to shape and drive product strategy at a fast moving, user-focused company 

• Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes 

• Embrace and contribute to our diversity of perspectives, ideas, backgrounds, and strengths

United States-based roles only: The Annual salary for this role is between $140,000USD and $190,000USD, plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Complimentary Headspace membership

> 🩺 Comprehensive health coverage

 Growth and future 

> 📈 Employee stock option program for all full time employees 

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEI&B programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [dpo@1password.com].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [dpo@1password.com] or through 1Password Support.