Sr. Strategy & Operations Manager

As a Senior Strategy & Operations Manager, you will be a critical generalist and and a strategic partner for Global Content Organization (GCO) leaders across strategy, operations and processes. You’ll be responsible for leveraging analytical and strategic thinking and have a strong bias to action in shaping and driving key Content priorities. You will drive critical projects end-to-end from strategy to execution, including driving operational processes and improvements. You’ll partner closely with our Content leadership team and XFN partners to develop and bring to life data-driven strategies to accelerate growth globally.  In this highly visible role, you’ll own budgets and account planning design and execution —acting as a multiplier for business outcomes and a thought partner to senior leaders.

What you’ll do:

• Lead end-to-end strategic projects: Define the problem, build the work plan, gather and synthesize data, run analyses, and deliver clear, actionable recommendations to senior stakeholders.

• Drive operational excellence: set clear expectations, align stakeholders, and ensure consistent follow‑through. Identify and scale shared initiatives, processes, and systems across the team.

• Influence cross‑functional partners (e.g., Partnerships, Programming & Originals, Finance, Analytics, Program Management) to execute priorities and deliver results.

• Support strategy and planning efforts; shape and operationalize the Strategy & Operations roadmap and support broader strategic and annual planning efforts. 

What we’re looking for:

• 5+ years in strategy and operations within fast‑paced, analytical environments (e.g., management consulting, investment banking, tech/media).

• Hands‑on experience with operating cadences and budgets; partner management or content programming experience is a plus.

• Bachelor’s degree in a relevant field such as business, economics, statistics, or a related field or equivalent experience.

• Strong analytical rigor and structured problem solving; able to translate data into actionable insights and recommendations.

• Proven track record improving processes and driving operational change to completion.

• Excellent communication and relationship skills; adept at influencing and presenting to stakeholders, including senior audiences and cross-functional partners. 

• Comfort managing multiple priorities and delivering with minimal oversight.

• Familiarity with SQL, Salesforce, and Tableau preferred (not required).

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex landing page to learn more.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

• This role will need to be in the office for in-person collaboration 1-2 times annually, and therefore can be situated anywhere in the country. 

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