Sr. Salesforce Business Consultant

The Senior Salesforce Business Consultant is a key contributor to the successful delivery of Salesforce projects within a complex, enterprise-level environment. This multi-faceted role requires exceptional communication, requirements-gathering, and collaboration skills to identify business challenges, analyze operations, and develop innovative solutions. Working closely with stakeholders across departments, you will drive process improvements, support project success through actionable recommendations, and bridge the gap between business and technical teams by translating business needs into system capabilities and streamlined processes. As a Subject Matter Expert (SME) for our proprietary product, you will take ownership of implementation, quickly developing expertise to elicit requirements, demo, and train users effectively. By collaborating with project managers, you will maintain clear communication with clients and customers, ensuring alignment and the delivery of high-quality outcomes. This position demands a proactive, detail-oriented professional dedicated to driving excellence in Salesforce projects and user adoption. The ideal Senior Salesforce Business Consultant will bring a Business Analyst background and will also guide Salesforce implementations while playing a key role in business development by writing compelling proposals and delivering tailored product demonstrations that effectively communicate solution benefits and strengthen client relationships. This position is 100% remote. Responsibilities: Business Analysis & Salesforce Delivery

• Serve as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle.

• Collaborate with stakeholders to identify business needs, translate them into detailed, actionable requirements, and document these as high-quality User Stories, Use Cases, or Business Requirements Documents.

• Evaluate existing workflows, identify inefficiencies, and recommend optimizations to enhance business performance.

• Participate in Agile ceremonies, including daily Scrums, Sprint planning, Sprint reviews, and retrospectives.

• Work closely with the Scrum Team to groom user stories, support sprint execution, identify and resolve team impediments, and ensure the quality of deliverables.

• Create Test Plans and Test Cases, conduct solution testing, and facilitate UAT sessions with stakeholders, incorporating feedback through enhancements and bug fixes.

• Develop training guides and lead training sessions for end-users to ensure successful adoption of Salesforce solutions.

• Take ownership of new Salesforce product implementations, becoming a Subject Matter Expert (SME) to configure, demo, and train users effectively.

• Collaborate with project managers to maintain clear and consistent communication with clients and stakeholders, aligning expectations and ensuring successful project outcomes.

Proposal & Demo Support

• Review RFPs for alignment with product capabilities and company strategy.

• Write compelling, accurate, and compliant proposal responses tailored to customer needs.

• Prepare demo environments with realistic data and configurations reflecting customer requirements.

• Develop demo scripts and outlines based on proposals and client priorities.

• Deliver engaging, professional demos to prospective customers (virtually or in person).

• Collaborate with business development and product teams to ensure proposals and demos reflect the latest product features, company positioning, and branding.

Required Skills and Experience:

• Bachelors degree in business, Engineering or Computer Science or similar.

• Minimum work experience: 5 years of experience as a Business Analyst with end-to-end Salesforce implementation experience.

• Minimum 5+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment.

• Minimum 5 years experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps.

• Minimum 5+ years of experience in business analysis or product development of software-based solutions.

• Salesforce Administration skills are highly preferred;Salesforce Administration Certificate is required.

• Strong experience conducting project demos, sprint demos, and customer-facing product demonstrations.

• Excellent written communication skills, including proposal writing and customer-focused documentation.

• Strong presentation skills with experience engaging customer audiences.

• Experience working in JIRA, Confluence, or other Agile project management tools.

• Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucid chart SharePoint.

• Excellent interpersonal, listening, oral, and written communication skills.

• Strong analytical, problem-solving, and organizational skills; able to manage multiple tasks concurrently.

• Experience working with sandbox and production environments.

• Demonstrated adherence to Salesforce.com best practices.

Preferred Skills and/or Experience:

• Certified Scrum Master, is desirable

• Salesforce Business Analyst Certification, is desirable

• Salesforce Service Cloud Consultant Certification, is desirable

Security Clearance: Must be a US Citizen or Permanent Resident and authorized to work in the United States. Must be able to pass a Federal Background check. Travel requirements: None Interviews: Please be advised that CoreSphere will be confirming each applicants identity prior to our video interviews. We will ask you to send a US Government issued Photo ID with scrubbed out privacy information to verify your identity. Company Overview: CoreSphere, LLC is a fast-growing Salesforce Crest Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. We make it possible for our clients to achieve their management and IT Transformation goals through the innovative use of management techniques and information technology. Our solution focus includesCloud and mobile solutions, Customer Relationship Management (CRM), Customer Service and Case Management, Human Resources Information Systems, Business Intelligence, Program/Project Management, Acquisition Management, Systems Integration. Benefits:

• Competitive Pay

• Paid Time Off

• Sick Leave

• Public Holidays

• STD/LTD

• Health and Dental

• 401(k)

Employment at CoreSphere is contingent upon clear and clean results of a thorough background check. CoreSphere is an equal opportunity employer. All qualified applicants will be considered regardless of a person's race, color, religion, national origin, age, disability, military status, sex, gender expression or identity, or sexual orientation.