Sr. Change Management

A Senior Change Management Consultant in the Advisory Practice will partner with clients to drive successful adoption of data-driven and AI-enabled solutions by leading the people components of transformation. This role will develop and execute change management strategies that align stakeholders, build organizational readiness, and accelerate the cultural shifts required to fully realize the value of data, analytics, and AI initiatives. The Senior Consultant will work closely with clients to design communication, training, and adoption programs, while effectively managing organization resistance, and ensuring sustainable change.

Required Experience:

• 4+ years as a hands-on Change Management Consultant who has led Change Management workstreams and efforts for transformation programs including AI and Data transformations.

• 4+ years previous consulting experience working with external clients, with the ability to multitask, prioritize tasks, frequently change focus, and work across a variety of projects. 

• Organizational Change Management experience to include:

  • Developing Change Management Strategy & Implementation Plans for a structured approach to managing complex change initiatives.

  • Analyzing client change management capabilities, stakeholder needs, change impacts, and business readiness to maximize employee adoption and usage while mitigating people-related risks. 

  • Proficiency with designing and facilitating appropriate training and enablement solutions.

  • Identifying and translating technical impacts into specific change management recommendations and tactics.

  • Developing change solutions for digital, data, analytics, and AI transformations, including data platform development and migrations, self-service model rollouts, and data governance implementations.

  • Multiple examples of having partnered with organizations through the change cycle from awareness to adoption.

  • Defining metrics for change success measurement, and tracking against them.

• Good technical understanding of cloud infrastructure deployment, data platform builds and migrations, designing data governance programs, and enabling reporting and analytics for an enterprise, the impacts of change across any of these, and the What’s in it for Me (WIIFM) for the respective stakeholders.

• Experience managing change for transformations involving Snowflake and/or AWS preferred.

• Understands the evolving AI capabilities in the industry, including their applications and how to leverage them effectively to help clients increase revenue, improve customer experience, or introduce new products to the market.

• Proven delivery track record of collaborating with client stakeholders, technology partners, and cross-functional sales and delivery team members across distributed global teams, ensuring seamless, successful project delivery outcomes.

• Exhibits a strong sense of ownership in resolving challenges, generates high-quality deliverables, and is committed to ensuring exceptional outcomes for all aspects of project execution.

• Strong client-facing written and verbal communication skills and experience; ability to deliver high-quality work products and presentations with compelling storylines, tailored to the target audience, from technical stakeholders through to Program/Project Leadership teams.

• Knowledge and usage of industry-wide change frameworks, principles, tools, best practices.

• Professional Change Management certifications e.g. Prosci ADKAR, ACMP/CCMP.

• 4-year Bachelor's degree