Sr. Business Analyst
At GuidePoint Security, Business Analysts work at the forefront of Information Technology and Information Security, pivotal in deciphering, analyzing, and interpreting business data to drive informed decision-making and strategic initiatives. This role demands strong analytical prowess, astute business acumen, and effective collaboration with stakeholders across the organization. The ideal candidate will possess a deep understanding of business processes and an ability to communicate complex concepts clearly to diverse audiences. Your analytical skills will be key in uncovering opportunities for process improvements and efficiencies that drive value within the organization. You will also mentor junior analysts, providing guidance and support to help enhance their skills and knowledge. This position offers significant opportunities for professional growth and development within a collaborative and innovative work environment, where your insights and contributions will be valued.
Roles and Responsibilities:
Demonstrate exceptional interpersonal, verbal, and written communication skills to effectively engage with stakeholders at all levels.
Build and nurture strong relationships with key stakeholders across diverse business units to facilitate collaboration and alignment.
Deliver outstanding customer service to GuidePoint Security’s user base, ensuring prompt and effective resolution of their needs.
Serve as a liaison between business users and technical teams, thoroughly documenting and translating business requirements into actionable solutions.
Analyze and document business processes, identify gaps and inefficiencies, and drive process improvements that enhance scalability, reliability, and simplicity.
Apply deep knowledge of business operations to support issue resolution and contribute to technical redesign initiatives.
Elicit, document, and refine both business and non-functional requirements to clearly articulate stakeholder objectives.
Embrace and support organizational change through continuous learning, adaptability, and proactive communication.
Demonstrate a willingness to learn new concepts and technologies and share knowledge with or train other IT team members as needed.
Communicate project progress, challenges, and issues to management in a clear, consistent, and timely manner.
Work independently and collaboratively across multiple projects in a dynamic, remote work environment.
Contribute to a culture that encourages innovation, creative problem-solving, and a commitment to excellence in delivering application solutions to the business.
Perform other duties as assigned.
Required Experience:
Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field, or equivalent professional experience.
Minimum of 5 years of progressive experience as a Business Analyst or in a comparable role, with at least 2 years in a senior or lead capacity.
Advanced proficiency in business analysis tools and methodologies, including process mapping, use case development, requirements elicitation, and documentation.
Demonstrated expertise in analyzing complex business processes, identifying improvement opportunities, and implementing scalable solutions.
Exceptional analytical and problem-solving skills, with a proven ability to think both critically and strategically.
Outstanding communication and interpersonal skills, with the ability to effectively engage, influence, and collaborate with stakeholders at all organizational levels.
Proven track record of successfully managing multiple projects, prioritizing tasks, and delivering results within established timelines.
Broad understanding of key business functions, including Sales, Quoting, Order Management, Project Management and Costing, Service Delivery, and Finance (GL, AP, AR, and Reporting).
Experience translating business needs into functional requirements and effectively communicating changes across technical and non-technical audiences.
Proficiency with business analysis and collaboration tools such as JIRA, Confluence, and diagramming applications (e.g., Lucidchart).
Demonstrated ability to mentor and train junior analysts, fostering a culture of best practices and continuous improvement in business analysis.
Travel Requirements:
Approximately 10% out-of-town travel to regional offices and/or data centers
Work remotely or at the regional office when not traveling
Physical Requirements:
Sedentary work
Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
If you have additional physical requirements/changes, please discuss with HR first
About the job
Apply for this position
Sr. Business Analyst
At GuidePoint Security, Business Analysts work at the forefront of Information Technology and Information Security, pivotal in deciphering, analyzing, and interpreting business data to drive informed decision-making and strategic initiatives. This role demands strong analytical prowess, astute business acumen, and effective collaboration with stakeholders across the organization. The ideal candidate will possess a deep understanding of business processes and an ability to communicate complex concepts clearly to diverse audiences. Your analytical skills will be key in uncovering opportunities for process improvements and efficiencies that drive value within the organization. You will also mentor junior analysts, providing guidance and support to help enhance their skills and knowledge. This position offers significant opportunities for professional growth and development within a collaborative and innovative work environment, where your insights and contributions will be valued.
Roles and Responsibilities:
Demonstrate exceptional interpersonal, verbal, and written communication skills to effectively engage with stakeholders at all levels.
Build and nurture strong relationships with key stakeholders across diverse business units to facilitate collaboration and alignment.
Deliver outstanding customer service to GuidePoint Security’s user base, ensuring prompt and effective resolution of their needs.
Serve as a liaison between business users and technical teams, thoroughly documenting and translating business requirements into actionable solutions.
Analyze and document business processes, identify gaps and inefficiencies, and drive process improvements that enhance scalability, reliability, and simplicity.
Apply deep knowledge of business operations to support issue resolution and contribute to technical redesign initiatives.
Elicit, document, and refine both business and non-functional requirements to clearly articulate stakeholder objectives.
Embrace and support organizational change through continuous learning, adaptability, and proactive communication.
Demonstrate a willingness to learn new concepts and technologies and share knowledge with or train other IT team members as needed.
Communicate project progress, challenges, and issues to management in a clear, consistent, and timely manner.
Work independently and collaboratively across multiple projects in a dynamic, remote work environment.
Contribute to a culture that encourages innovation, creative problem-solving, and a commitment to excellence in delivering application solutions to the business.
Perform other duties as assigned.
Required Experience:
Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field, or equivalent professional experience.
Minimum of 5 years of progressive experience as a Business Analyst or in a comparable role, with at least 2 years in a senior or lead capacity.
Advanced proficiency in business analysis tools and methodologies, including process mapping, use case development, requirements elicitation, and documentation.
Demonstrated expertise in analyzing complex business processes, identifying improvement opportunities, and implementing scalable solutions.
Exceptional analytical and problem-solving skills, with a proven ability to think both critically and strategically.
Outstanding communication and interpersonal skills, with the ability to effectively engage, influence, and collaborate with stakeholders at all organizational levels.
Proven track record of successfully managing multiple projects, prioritizing tasks, and delivering results within established timelines.
Broad understanding of key business functions, including Sales, Quoting, Order Management, Project Management and Costing, Service Delivery, and Finance (GL, AP, AR, and Reporting).
Experience translating business needs into functional requirements and effectively communicating changes across technical and non-technical audiences.
Proficiency with business analysis and collaboration tools such as JIRA, Confluence, and diagramming applications (e.g., Lucidchart).
Demonstrated ability to mentor and train junior analysts, fostering a culture of best practices and continuous improvement in business analysis.
Travel Requirements:
Approximately 10% out-of-town travel to regional offices and/or data centers
Work remotely or at the regional office when not traveling
Physical Requirements:
Sedentary work
Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
If you have additional physical requirements/changes, please discuss with HR first