Solutions Engineer
To see similar active jobs please follow this link: Remote Consulting jobs
See yourself at Twilio
Join the team as Twilio’s next Solutions Engineer - Segment.
About the job
Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We’re looking for a Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems.
We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value.
Become an expert builder and evangelist of Segment’s products and partner ecosystem.
Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains.
Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment’s role within the customer data ecosystem.
Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design.
Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment’s strategy and vision.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
1+ years of success in a solutions engineering (presales) role with 3+ years of progressive professional experience supporting technical products.
A curiosity that often manifests in understanding technology 'under the hood', and have a knack for understanding technical concepts.
A passionate commitment to closing deals
Customer-focused problem solving skills.The ability to balance devising creative solutions and doing what’s right for the customer.
Having a life-long learner mentality - you enjoy digesting new information and sharing that knowledge with others.
Strong organizational skills with the ability to switch context quickly throughout the day
Experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and/or APIs.
Desired:
Experience with customer data platforms
Experience building websites and/or mobile apps, or experience working with ETL and/or data pipelines and familiarity with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc).
Some experience with Data Analytics, Data Science, AI, or Machine Learning
Experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising
Location
This role will be remote located in the US and ideally based on the West Coast
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $90,900 - $113,600.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $96,000 - $119,900.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $100,900 - $126,100.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until May 23rd, 2025, but may change based on business needs.
About the job
Solutions Engineer
To see similar active jobs please follow this link: Remote Consulting jobs
See yourself at Twilio
Join the team as Twilio’s next Solutions Engineer - Segment.
About the job
Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We’re looking for a Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems.
We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value.
Become an expert builder and evangelist of Segment’s products and partner ecosystem.
Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains.
Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment’s role within the customer data ecosystem.
Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design.
Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment’s strategy and vision.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
1+ years of success in a solutions engineering (presales) role with 3+ years of progressive professional experience supporting technical products.
A curiosity that often manifests in understanding technology 'under the hood', and have a knack for understanding technical concepts.
A passionate commitment to closing deals
Customer-focused problem solving skills.The ability to balance devising creative solutions and doing what’s right for the customer.
Having a life-long learner mentality - you enjoy digesting new information and sharing that knowledge with others.
Strong organizational skills with the ability to switch context quickly throughout the day
Experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and/or APIs.
Desired:
Experience with customer data platforms
Experience building websites and/or mobile apps, or experience working with ETL and/or data pipelines and familiarity with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc).
Some experience with Data Analytics, Data Science, AI, or Machine Learning
Experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising
Location
This role will be remote located in the US and ideally based on the West Coast
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $90,900 - $113,600.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $96,000 - $119,900.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $100,900 - $126,100.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until May 23rd, 2025, but may change based on business needs.