Software Engineering Manager - Product
About the Role
At OpenPhone, we're looking for an Engineering Manager who will lead a product engineering team to deliver results consistently and sustainably, for growing and developing talented engineers, and for cultivating a healthy, results-driven culture on your team. The ideal candidate will have a background in software engineering and a proven track record of managing teams. They should thrive in an entrepreneurial environment where initiative and creativity are valued, and foundational practices are being established.
You could lead one of these teams:
Communication Team – Enhance messaging, calling, and internal collaboration tools used by customer-facing teams and their managers. We focus on the reliability of OpenPhone’s core systems while evolving features to drive productivity and seamless communication.
Growth & Trust Team – Craft experiences that engage and delight users from first signup to long-term retention. We work closely with support, sales, and marketing to make every step as self-serve and scalable as possible.
Connect Team - Seamlessly connect OpenPhone into the SMB tech stack by building strategic product integrations that enhance the customer experience, support acquisition, and unlock new growth opportunities.
Some of the things you’ll do:
Driving strategic initiatives: Work cross-functionally with other internal stakeholders to align engineering efforts with business goals and drive complex projects, ensuring that our solutions meet customer needs and enhance overall productivity.
Manage people: Guide and mentor engineers, foster a collaborative environment focused on continuous learning, manage performance, and support professional growth.
Technical guidance: Ensure the team has what it needs to make technical decisions, provide guidance on those decisions, ensure clarity of the problem space, and empower the team to own their decisions.
Enhancing products: Collaborate closely with product managers, designers, and engineers to build and improve our product.
Integrating AI: Spearhead the integration of AI technologies to optimize our product offerings.
About you:
2+ years of experience in a software engineering managerial role, with a demonstrated understanding of the unique challenges and values associated with managing teams.
Technical background in software engineering, preferably in SaaS environments, with the ability to evaluate technical feasibility and provide strategic guidance.
Entrepreneurial mindset with a passion for building and scaling foundational practices in a growing company.
Experience or familiarity with AI technologies and their practical applications in enhancing product features.
Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and influence decision-making.
Compensation
The annual base salary range for this position in Canada is CAD $195,00 - CAD $210,000, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across the US and Canada.
The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of OpenPhone’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
About the job
Apply for this position
Software Engineering Manager - Product
About the Role
At OpenPhone, we're looking for an Engineering Manager who will lead a product engineering team to deliver results consistently and sustainably, for growing and developing talented engineers, and for cultivating a healthy, results-driven culture on your team. The ideal candidate will have a background in software engineering and a proven track record of managing teams. They should thrive in an entrepreneurial environment where initiative and creativity are valued, and foundational practices are being established.
You could lead one of these teams:
Communication Team – Enhance messaging, calling, and internal collaboration tools used by customer-facing teams and their managers. We focus on the reliability of OpenPhone’s core systems while evolving features to drive productivity and seamless communication.
Growth & Trust Team – Craft experiences that engage and delight users from first signup to long-term retention. We work closely with support, sales, and marketing to make every step as self-serve and scalable as possible.
Connect Team - Seamlessly connect OpenPhone into the SMB tech stack by building strategic product integrations that enhance the customer experience, support acquisition, and unlock new growth opportunities.
Some of the things you’ll do:
Driving strategic initiatives: Work cross-functionally with other internal stakeholders to align engineering efforts with business goals and drive complex projects, ensuring that our solutions meet customer needs and enhance overall productivity.
Manage people: Guide and mentor engineers, foster a collaborative environment focused on continuous learning, manage performance, and support professional growth.
Technical guidance: Ensure the team has what it needs to make technical decisions, provide guidance on those decisions, ensure clarity of the problem space, and empower the team to own their decisions.
Enhancing products: Collaborate closely with product managers, designers, and engineers to build and improve our product.
Integrating AI: Spearhead the integration of AI technologies to optimize our product offerings.
About you:
2+ years of experience in a software engineering managerial role, with a demonstrated understanding of the unique challenges and values associated with managing teams.
Technical background in software engineering, preferably in SaaS environments, with the ability to evaluate technical feasibility and provide strategic guidance.
Entrepreneurial mindset with a passion for building and scaling foundational practices in a growing company.
Experience or familiarity with AI technologies and their practical applications in enhancing product features.
Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and influence decision-making.
Compensation
The annual base salary range for this position in Canada is CAD $195,00 - CAD $210,000, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across the US and Canada.
The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of OpenPhone’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.