Software Engineer (P3) - Fullstack
See yourself at Twilio
Join the team as our next Full Stack Senior Software Engineer - Customer Experience
About the job
This position is needed to build out new experiences to help our customers unlock the power of Segment to deepen engagement with their customers. From creating new onboarding experiences in the Segment app, to providing foundational experiences for personalizing communications through Twilio communications services, you’ll play a key part in helping to achieve Segment’s strategic vision.
As a Senior Software Engineer on this team, you’ll work closely with product and UX partners to define and implement iterative steps towards a longer term vision. You will need to understand and articulate the trade-offs between new functionality and stability. You will need to persuade all involved to make the right architectural choices for the long term technical and short and long term impact of the product.
Responsibilities
In this role, you’ll:
Build new features and APIs within Segment for integrating with Twilio products.
Work with a team of engineers through difficult architectural trade-offs
Collaborate on detailed design documents and implementation plans for features slated for development
Support strategic technical initiatives that impact the entire engineering organization
Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment
Help more junior developers by mentoring them, providing guidance, and positively influencing their careers.
Perform thorough and thoughtful code reviews to help maintain a high standard of code quality
Help resolve technical issues/blockers as a developer on the team
Manage your work through the use of Github, Jira, and our build/deploy systems
Participate in an on-call rotation for our managed services
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5-7 years experience writing production-grade code in a modern programming language
3+ years of fullstack development experience, ideally in a microservices architecture using languages such as Go, Java or Python
3+ years of front-end development experience within either communication services or integrations domains
3+ years of experience with JavaScript, Node.js, TypeScript, React, and CSS
3+ years of experience with GraphQL or REST
Good grasp of software engineering and how to build a system in scalable and extensive manner;
Experience crafting APIs, like you understand that a good API contract is a critical part of a good UI
Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring
Excellent collaborator. Ability to foster alignment cross-functionally and cross-organizationally
Schedule: Ability to work non-standard, on-call rotation weekend and holiday hours, shared evenly with all engineers on the team. We believe that we are responsible for the code we write and how it runs in production
Desired:
You have a strong understanding of UX patterns and are passionate about building intuitive UIs that customers will love
You love partnering with design to create impactful customer experiences and not just implementing designs that are tossed over the fence
You've worked on high-scale web applications and understand the architecture patterns that make them successful (e.g., well-designed APIs, efficient algorithms)
A highly effective collaborator, you work well with your team and your partners in product and design towards common goals
Location
This role will be remote, and based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra & Delhi).
Travel
No mandatory travel is anticipated.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
About the job
Apply for this position
Software Engineer (P3) - Fullstack
See yourself at Twilio
Join the team as our next Full Stack Senior Software Engineer - Customer Experience
About the job
This position is needed to build out new experiences to help our customers unlock the power of Segment to deepen engagement with their customers. From creating new onboarding experiences in the Segment app, to providing foundational experiences for personalizing communications through Twilio communications services, you’ll play a key part in helping to achieve Segment’s strategic vision.
As a Senior Software Engineer on this team, you’ll work closely with product and UX partners to define and implement iterative steps towards a longer term vision. You will need to understand and articulate the trade-offs between new functionality and stability. You will need to persuade all involved to make the right architectural choices for the long term technical and short and long term impact of the product.
Responsibilities
In this role, you’ll:
Build new features and APIs within Segment for integrating with Twilio products.
Work with a team of engineers through difficult architectural trade-offs
Collaborate on detailed design documents and implementation plans for features slated for development
Support strategic technical initiatives that impact the entire engineering organization
Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment
Help more junior developers by mentoring them, providing guidance, and positively influencing their careers.
Perform thorough and thoughtful code reviews to help maintain a high standard of code quality
Help resolve technical issues/blockers as a developer on the team
Manage your work through the use of Github, Jira, and our build/deploy systems
Participate in an on-call rotation for our managed services
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5-7 years experience writing production-grade code in a modern programming language
3+ years of fullstack development experience, ideally in a microservices architecture using languages such as Go, Java or Python
3+ years of front-end development experience within either communication services or integrations domains
3+ years of experience with JavaScript, Node.js, TypeScript, React, and CSS
3+ years of experience with GraphQL or REST
Good grasp of software engineering and how to build a system in scalable and extensive manner;
Experience crafting APIs, like you understand that a good API contract is a critical part of a good UI
Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring
Excellent collaborator. Ability to foster alignment cross-functionally and cross-organizationally
Schedule: Ability to work non-standard, on-call rotation weekend and holiday hours, shared evenly with all engineers on the team. We believe that we are responsible for the code we write and how it runs in production
Desired:
You have a strong understanding of UX patterns and are passionate about building intuitive UIs that customers will love
You love partnering with design to create impactful customer experiences and not just implementing designs that are tossed over the fence
You've worked on high-scale web applications and understand the architecture patterns that make them successful (e.g., well-designed APIs, efficient algorithms)
A highly effective collaborator, you work well with your team and your partners in product and design towards common goals
Location
This role will be remote, and based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra & Delhi).
Travel
No mandatory travel is anticipated.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.