Signing & Funding Coordinator
Who you are:
We’re looking for an experienced and energetic Title & Funding Coordinator to help streamline our investment closing operations while continuing to deliver on Hometap’s strong commitment to customer service.
As our Title & Funding Coordinator, you will work directly with Hometap’s customers, vendors, Operations, and Sales teams to bring an investment to a successful and smooth close. This position is great for someone who has strong organizational and customer service skills and loves cross-functional collaboration. Reporting to the Operations Manager, you’ll help continue to build out the closing function at Hometap while delivering on our best-in-class customer service.
What you'll do:
Collaborate with Underwriting, Processing, and Sales to ensure each investment closing meets our guidelines and expectations
Build a close relationship with Hometap’s settlement agents and title vendors to ensure all investment closing SLAs are met and monitored on a monthly basis
Order and schedule all investment signing appointments, including coordinating between the Homeowner, Sales, and Notary/Attorney
Monitor investment closings to ensure timely distribution of funds to homeowners
Function as the main escalation point for all Sales for Homeowner questions related to investment signings
Document the closing processes, identify process improvements, and assist in scaling up the role to drive greater efficiency as Hometap continues to grow
What you bring:
1+ years experience working as a mortgage closer or in a related role
Experience and understanding of all aspects of the real estate closing process
Strong commitment to best-in-class customer service and extreme attention to detail
You love to optimize and experiment to drive improvements and results
You are hands-on, curious, and love to explore new technologies
Ability to work under pressure and prioritize multiple projects simultaneously from start to finish
Bonus Points: Experience working for a startup and/or fintech company
About the job
Apply for this position
Signing & Funding Coordinator
Who you are:
We’re looking for an experienced and energetic Title & Funding Coordinator to help streamline our investment closing operations while continuing to deliver on Hometap’s strong commitment to customer service.
As our Title & Funding Coordinator, you will work directly with Hometap’s customers, vendors, Operations, and Sales teams to bring an investment to a successful and smooth close. This position is great for someone who has strong organizational and customer service skills and loves cross-functional collaboration. Reporting to the Operations Manager, you’ll help continue to build out the closing function at Hometap while delivering on our best-in-class customer service.
What you'll do:
Collaborate with Underwriting, Processing, and Sales to ensure each investment closing meets our guidelines and expectations
Build a close relationship with Hometap’s settlement agents and title vendors to ensure all investment closing SLAs are met and monitored on a monthly basis
Order and schedule all investment signing appointments, including coordinating between the Homeowner, Sales, and Notary/Attorney
Monitor investment closings to ensure timely distribution of funds to homeowners
Function as the main escalation point for all Sales for Homeowner questions related to investment signings
Document the closing processes, identify process improvements, and assist in scaling up the role to drive greater efficiency as Hometap continues to grow
What you bring:
1+ years experience working as a mortgage closer or in a related role
Experience and understanding of all aspects of the real estate closing process
Strong commitment to best-in-class customer service and extreme attention to detail
You love to optimize and experiment to drive improvements and results
You are hands-on, curious, and love to explore new technologies
Ability to work under pressure and prioritize multiple projects simultaneously from start to finish
Bonus Points: Experience working for a startup and/or fintech company