Senior Vice President - Engineering

Job Title: Senior Vice President (SVP) of Engineering Location: Portugal (Remote) Department: Engineering Reports To: Chief Product Officer

About Broadvoice: Broadvoice is a global leader in software and telecommunications, empowering businesses with cutting-edge communication solutions. We are on a mission to redefine how businesses connect, collaborate, and grow. Join us as we scale new heights and deliver innovative, high-quality services to our customers worldwide.

Role Overview: Broadvoice is seeking a visionary SVP of Engineering to lead our Engineering group, which includes Software Engineering, Site Reliability Engineering (SRE), Quality Assurance (QA), IT, Security, and NOC. This is a critical leadership role where you will drive strategy, foster collaboration, and ensure excellence across a global, multi-disciplinary team. Reporting directly to the Chief Product Officer, you’ll shape the future of our platforms and lead innovation in a high-paced, mission-driven environment.

What You’ll Do:

• Lead Engineering Excellence:

  • Oversee the architecture of Broadvoice’s platforms, ensuring scalability, reliability, and security.

  • Optimize performance, resolve technical issues, and drive cost efficiency across platforms.

• Deliver Business Priorities:

  • Align engineering roadmaps with company goals and stakeholder expectations.

  • Monitor and improve KPIs such as quality, velocity, productivity, and customer satisfaction.

• Drive Compliance and Security:

  • Ensure adherence to global standards and regulations, including GDPR, ISO, and PCI.

  • Foster a security-first culture within all engineering practices.

• Build and Lead Teams:

  • Attract, retain, and mentor top talent across diverse global teams.

  • Foster collaboration, diversity, and inclusion while empowering leadership within VP and Director-level staff.

• Innovate and Strategize:

  • Develop and execute engineering strategies that drive growth and align with the company’s vision and mission.

  • Stay ahead of industry trends to identify opportunities for innovation and improvement.

• Budget and Resource Management:

  • Manage an annual budget exceeding $10M, ensuring resource optimization and ROI.

Your Goals:

• Deliver high-quality software products and services with measurable customer satisfaction and retention.

• Collaborate with product teams to define and execute roadmaps that drive market share and profitability.

• Establish best practices in software development, testing, deployment, and maintenance.

• Foster a culture of accountability, innovation, and continuous improvement within the Engineering organization.

• Build lasting relationships with internal and external stakeholders to ensure alignment and mutual success.

What You Bring to the Team:

• 10+ years of leadership experience managing global engineering teams of 150+ across multiple time zones.

• Proven success in delivering high-quality cloud-based products using platforms like AWS, Azure, or Google Cloud.

• Deep expertise in scalable, stable, and secure architecture principles.

• Exceptional ability to manage budgets over $10M while optimizing resources and costs.

• A track record of strategic thinking, innovation, and driving growth.

• Collaborative and empowering leadership style that fosters trust and accountability.

• Outstanding communication and interpersonal skills, with a strong ability to build relationships.

• Passion for learning, adaptability to change, and commitment to a long-term vision.

Why Join Broadvoice?

• Lead a world-class engineering team in a dynamic and fast-growing organization.

• Make a significant impact on global communication solutions.

• Work in a collaborative, innovative, and mission-driven environment.

• Competitive compensation and benefits.