Senior Technical Writer

As a Senior Technical Writer at Tempo, you will translate complex developer-speak into clear, concise, and user-friendly content for a diverse audience. You’ll work closely with product and development teams to ensure our users have the best possible documentation experience.

Responsibilities:

• Develop and produce high-quality, task-based user guides, release notes, UX text, and other technical documentation for users, administrators, and developers

• Continuously improve and update existing content to address gaps and enhance clarity

• Work closely with product owners, usability designers, development, marketing, and customer success teams to identify and address documentation needs

• Manage documentation for multiple products and projects simultaneously

• Become an expert in your products, our customers’ needs, and our solutions

Requirements:

• 5+ years of experience as an effective technical writer

• Proven ability to quickly learn and understand complex subject matter

• Experience in writing documentation and procedure manuals for various audiences

• Superb written communication skills, with a keen eye for detail

• Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content

• Effectively collaborates with teams and individuals to clarify and understand user needs and product technical capabilities

• Experience working in Jira to manage documentation requests, update tickets, and track content progress.

Let’s connect if you consider yourself to be a good fit for this role!  Please include in your application one or more short samples of your technical writing work, and a cover letter that details how you have utilized your skills in your projects.

Why join Tempo?

• Do impactful work: Enable our sales teams to drive growth and deliver value to our customers.

• Career growth: Join a fast-growing company with opportunities for advancement.

• Flexibility: Work from wherever you thrive, with a supportive culture and a flexible schedule.

• Perks: Enjoy benefits such as unlimited vacation, training reimbursement, WFH reimbursements, and more.

• Global community: Join a diverse team with optional meet-ups at our international offices.

• Recognition: Be part of a company recognized as a leader in the Atlassian ecosystem.

If you’re passionate about sales enablement and want to make an impact at a fast-growing company, we’d love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you’re excited about this role at Tempo.

Note: As our hiring teams are global, please submit your resume in English only

At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the company

At Tempo Software, we’re on a mission to drive deep organizational growth by enabling flexibility, innovation, and alignment for teams of all sizes. We create integrated solutions for time management, resource planning, budget management, strategic roadmapping, and program management – enabling product management and software engineering teams to work in harmony on their most impactful opportunities. Our customers gain unparalleled insight into how time – the most precious and finite resource – is spent, improving how they plan and manage their work.

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations in more than 100 countries across a wide range of industries. We seamlessly integrate into popular DevOps tools, becoming a natural part of our users' workflows. In 2023, we were proud to be named Atlassian Partner of the Year for Enterprise Apps, further solidifying our position as a leader in the Atlassian ecosystem.

Since launching in 2009 with our popular time-tracking solution, we’ve expanded our suite of product and portfolio management (PPM) solutions through acquisitions and in-house development. Today Tempo is a well established, and trusted, name in the Atlassian ecosystem and beyond, and we have a clear trajectory of growth ahead of us.

Come and join us as we continuously innovate our award-winning products, create new solutions, and expand to new ecosystems. If you’re excited to join a dynamic, growing team and help us continue to innovate for our customers, we invite you to apply for an open position.