Senior Systems Engineer (Viator)

About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

What you will do

Viator's Engineering Platform Team is looking for an experienced Systems Engineer with a strong background in both software and systems engineering. As a key member of our core platform team, you will play a crucial role in empowering our developers with the tools and processes they need to achieve maximum productivity and deliver exceptional business value.

You will be a champion of DevOps practices, fostering a culture of collaboration and continuous improvement. By working closely with product teams, you will co-design platform solutions that directly enhance developer productivity and drive business value.

What we’re looking for

• 5+ years of experience as a systems, infrastructure, platform engineer, or in a similar role

• Experience leading infrastructure projects end-to-end, mentoring other engineers, or defining standards across teams

• Strong written and verbal communication skills — capable of collaborating across engineering teams and confidently evangelising solutions

• Hands-on experience with Kubernetes (K8s) in a production environment deploying, managing, and troubleshooting workloads

• Strong Experience with AWS services and architecture patterns (e.g. EC2, EKS, S3, VPC, IAM, RDS, etc.)

• Proficiency with Infrastructure as Code tools — especially Terraform for provisioning cloud infrastructure

• Experience with Helm for packaging and managing Kubernetes applications

• Comfortable working with GitOps workflows, especially using tools like Argo CD for continuous delivery

• Solid Linux systems knowledge — performance tuning, troubleshooting, security best practices

• Experience working with CI/CD pipelines and integration with infrastructure (e.g., GitLab CI, GitHub Actions, or similar)

• A mindset for automating everything — you’ve seen the benefits of reproducibility, scaling, and drift detection

• Experience working with monitoring/logging tools (e.g., Prometheus, Grafana, Loki, Datadog) or secrets management (e.g., HashiCorp Vault, AWS Secrets Manager)

• Ability to lead Root cause Analysis (RCA) and incident review processes - contributing to blameless postmortems and continuous improvement initiatives

Perks of Working at Viator

• Competitive compensation packages, including base salary and annual bonus.

• “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations. 

• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.

• Donation matching. Give back? Give more! We match qualifying charitable donations annually.

• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.

• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.

• Travel perks. We believe that travel is employee development, so we provide discounts and more.

• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.

• Health benefits. We offer great coverage and competitive premiums.

Our Values

We aspire to lead; We’re relentlessly curious;... want to know more? Read up on our values: 

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.

• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”

• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.

• We serve our customers, always. We listen, question, respond, and strive for wow moments. 

• We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.

• Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

If you need reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

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