Senior Project Manager

Introducing Masabi 

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. 

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit. 

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what. 

The role

// We are seeking an exceptional client-facing Senior Project Manager to join our Global Services team. This role demands outstanding project management skills, relationship management, project control, and delivery skills to successfully implement our SaaS cloud-based fare payment platform at some of the world's largest and most essential transit agencies. 

As a key leader within our team, you will work on some of the most complex transit projects, partner with a range of leading global system integrators, and provide expert guidance to deliver impactful fare payment innovative solutions. 

Location

// This role is available in a fully remote model for candidates based in North and Latin America, preferably within the EST or PST timezones.

Key Responsibilities:

• Project Management: Oversee complex technical and integration projects, working with transit agencies and system integrators to deliver automated fare payment collection systems

• Schedule Management: Develop and manage detailed delivery schedules while overseeing complex projects and maintaining senior-level relationships

• Stakeholder Management: Develop and maintain relationships with key stakeholders, providing consulting services on best practices, risk management, cost control, and commercial decisions

• Risk Management: Assess project and executive risks, implementing controls, communication, and risk management strategies

• Financial Accountability: Manage project delivery to ensure profitability, margin, and cost basis. Oversee commercial control from pre-bid to post-delivery

• Business Development Collaboration: Collaborate with business development and account managers to scope requirements, define feasibility, and estimate costs for new or existing opportunities

About You

//  Experience in most of the following areas: 

• Proven experience managing complex technical projects and large-scale system migrations, delivering SaaS platform capabilities and API integration  

• Proficient in both Agile and Waterfall methodologies

• A number of years of experience in the E2E project lifecycle, from bid to delivery, with full responsibility for handling multiple projects simultaneously

• Experience implementing project management methodologies such as Agile, PMP, and/or PMBOK

• Proficient with Microsoft or Google presentations, documents or spreadsheets, and project management solutions (MS Project, Gantt, Smartsheets etc.)

• Ideally, experience working with large system integrators in transit, payments or other industries 

• Strong digital transformation and change management skills, with the ability to guide transit agencies and partners in implementing comprehensive fare collection strategies, ensuring seamless integration and customer satisfaction

Some of our benefits

• Competitive salary package

• 20 days of vacation per year (in addition to public holidays), plus the option to buy an additional 5 days of vacation each year. On top of this, our office is shut every year between Christmas and New Year, totalling a whopping 28+ days of vacation

• Private Healthcare and Life Insurance via Trinet

• Menopause support

• Training allowance of up to $1000 per year

• Choice of a workstation

• $250 per year to spend on your home office

• Ability to work for up to 3 months per year from any country in the world

• Enhanced family leave

• Fun and collaborative environment with a focus on making a difference in the world

// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.

We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.

We’re already powering journeys - are you ready to join us?