Senior Professional Services Engineer - Security

Professional Services Engineers engage with customers to provide installation, migration, training, and advisory services. They handle installations ranging from single-node Omnibus installs to our largest reference architectures utilizing IaC/CaC, migrations from multiple systems to GitLab SaaS or self-hosted, and advisory services across the entire GitLab feature stack.

Professional Services Engineers are expected to be able to interface not only with the customer, but with our GitLab Product/Engineering teams, to find the best route for customer success, and to help drive improvements into GitLab features and processes.

What you'll do

• Technical Delivery

  • Design and implement secure GitLab solutions for Professional Services customer engagements from inception through delivery

  • Ensure security compliance and best practices throughout the software development lifecycle

  • Conduct security risk assessments and threat modeling for customer implementations

  • Stay current with security threats, compliance requirements, and GitLab security features (Product Security Risk Register)

  • Validate security controls and monitoring requirements are properly implemented

  • Implement migrations between security scanning tools (e.g., SonarQube, Checkmarx, Veracode to GitLab Security Scanners)

• Customer Engagement

  • Lead technical discovery sessions with security focus, understanding customer's compliance needs

  • Ensure deliverables meet customer security and compliance expectations

  • Coordinate and perform security implementation activities across internal teams, partners, and customers

• Knowledge Sharing and Practice Contributions

  • Mentor PS and partner consultants on security best practices and implementation strategies

  • Create security-focused documentation, delivery kits, and training materials

  • Review and contribute to PS security training materials and presentations

  • Develop security case studies, methodologies, and internal processes

  • Hold security enablement sessions for PS team members

• Cross-functional Collaboration

  • Provide input to GitLab Security teams on product security features and roadmap

  • Liaise with Training, Development, Support, and Product teams on security matters

  • Support Delivery Managers with security aspects of:

    • Technical vetting of partner consultants

    • New hire candidate evaluation

  • Support Program Managers with forecast and timeline estimates

What you'll bring

• Technical Expertise

  • Demonstrated experience in:

    • Security architecture and implementation

    • DevSecOps practices and tools

    • SCM migration with security controls

    • Secure cloud architecture and infrastructure

    • Configuration and Infrastructure as Code tools (Ansible, Terraform, etc)

    • CI/CD security integration

    • GitLab security features and capabilities

    • Security tool migration and transformation

  • Planning and executing security tool migrations

  • Mapping security findings between platforms

  • Managing dismissed/accepted risk findings

  • Building migration validation frameworks

• Security & Compliance

  • Knowledge of security frameworks and standards:

    • ISO 27001, NIST 800-53, SOC2

    • GDPR, FedRAMP

    • Familiar with AI RMF, ISO 42001 is a bonus

  • Understanding of current security threats:

    • Ransomware protection

    • Supply chain security

    • AI-related security risks

    • Zero-trust architecture

• Professional Experience

  • 8+ years of progressive experience in:

    • Technical consulting

    • Enterprise software development

    • DevSecOps platform implementation

    • Security program development

  • Bachelor's Degree in Computer Science, Information Security, or equivalent experience

  • Security / Cloud certifications preferred (CISSP, CISM, AWS Certified Security or similar)

• Soft Skills

  • Excellent written and verbal communication skills

  • Strong presentation and customer-facing abilities

  • Demonstrated problem-solving and decision-making capabilities

  • Effective project and time management skills

  • Leadership experience in security contexts

  • Ability to influence and drive security adoption

  • Strong organizational and multi-tasking abilities

  • Experience mentoring teams on security best practices

  • Track record of developing security service offerings

  • Ability to drive security transformation initiatives

  • Experience with security vendor assessment and integration

  • History of contributing to security community and thought leadership

How GitLab will support you

• Benefits to support your health, finances, and well-being

• All remote, asynchronous work environment

• Flexible PTO (paid time off)

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and development budget 

• Parental leave

• Home office support

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range

$128,520—$226,800 USD