Senior Product Manager - Growth Engagement

POS-27918

Senior Product Manager, Growth Engagement

About you:You’re looking for a role that challenges and excites you. An environment that supports and energizes you. A team that solves real customer problems with autonomy and drive. And a mission that aligns with your values and welcomes your voice.

As a member of the Product Management org at HubSpot you’ll:

• Join a product-led culture that truly puts the customer first

• Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators 

• Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use

• Use your voice, share your perspective, and have a real impact based on your point of view

• You'll get clear expectations and career paths outlined that align with your professional goals

• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two.

Read more about our shared product principles here. 

Curious about what part of our product you’ll work on? 

The Engagement Core team sits within the Engagement Group of the Growth Product Line at HubSpot. The team’s mission is to enable a world where every customer interaction with HubSpot is timely, relevant, and impactful.

We operate on two fronts: first, by developing the infrastructure and insights to support Product teams in creating exceptional, data-driven experiences from Day-1 through ongoing engagement; and second, elevating customer engagement across our platform by creating personalized and actionable reasons for customers to return to HubSpot, driving retention and deepened usage. Our work ensures that HubSpot is highly personalized and relevant for every interaction within the customer journey.

In this role you’ll get to:

• Create a shared vision and cohesive roadmap to explore how platform capabilities can reinvent engagement for HubSpot customers

• Leverage data and customer research to identify areas of opportunity; propose creative solutions and leverage tools like Loveable, Bolt, and Replit to rapidly test new concepts and iterate 

• Partner closely with engineering, UX, data science, and other teams within Growth to validate and scale ideas that show promise

• Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company

• Guide new product ideas from initial concept all the way through launch

• Understand our customers and their journey through the product by engaging with them directly and often

• Use data to measure the impact of your experiments and identify new areas to explore

We are looking for people who have:

• Experience launching innovative products successfully to customers

• A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs

• Experience and willingness to work in fast-paced, high-autonomy environments with ambiguity and evolving priorities

• The ability to influence and inspire cross-functional partners and fellow PMs

• Experience partnering closely with design and engineering teams on a regular basis

• A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others

• A drive to deeply understand customer needs and solve for them in elegant and powerful ways

• Excellent communication, storytelling, and collaboration skills

• Bonus: hands-on experience with AI prototyping tools like Lovable, Bolt, or Replit