Senior Product Designer

About the role:

As a Senior Product Designer, you will be responsible for discovering opportunities for product excellence and differentiation across our products. With a deep empathy for the user, you'll work on creating experiences that help migrants send money home to their families. You'll collaborate with key stakeholders across the organization to determine strategy, roadmaps, and deliverables while maintaining much autonomy over your work.

This role reports into the Head of UX and Design and is a member of our diverse Global Design Organization where we use our design and research skills to inspire and influence across the company. We believe different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way.

What you will focus on:

Product Strategy

• Conceptualise and design mobile first

• Work closely with product managers, engineers, and stakeholders to understand business objectives and translate them into effective design solutions

• Create and iterate on solutions that are inspired by a deep empathy for our users

• Identify key opportunities to meet our user and business needs and work collaboratively to prioritize feature ideas

• Use research and data to inform and implement solutions

• Ideate on new product features and improvements

• Effectively 'sell' design solutions to partners through design storytelling

• Work in close collaboration with Design Leadership to grow the team as well as inform and improve our design processes

UX Design

• Create high-level user flows for complex products that capture happy paths and edge cases

• Develop low-fidelity and high-fidelity wireframes and interactive prototypes to communicate design concepts and interactions effectively

• Understand business and technical needs and requirements

• Work cross-functionally (in and outside of the design team) to create innovative features

UI Design

• Design flows, features, and components that can be used across products

• Create pixel-perfect UI components

• Contribute to our design system, ensuring consistency and scalability across multiple products and platforms

• Work collaboratively with Engineering to ensure the finished product meets design specifications

What you bring to the table:

• 4+ years of experience as a product designer, with a strong portfolio showcasing your design process and successful product launches with an emphasis on mobile and native experiences

• High proficiency in Figma and other UX/UI software for creating flows and prototypes

• Ability to analyse and use data and research to inform decisions

• Experience leading and launching end-to-end product features

• Attention to detail

• Excellent verbal and communication skills

• Love to discuss design in group settings; participate in design critiques and reviews.

• Excellent analytical skills to break down and solve complex problems

• The ability to explain your work, process, and decisions and seek feedback to help you produce your best work

• Proven ability to collaborate cross-functionally

• Design discovery (user research, competitive research)

• A deep understanding of user-centered design principles and a passion for creating exceptional user experiences

• Familiarity with financial services, regulated products, or similar is a plus

• A BA/BS/Master's Degree in the field of user experience, research or related field is preferred but not required 

Recruitment process:

- Round 1: hiring manager interview 30 minutes 

- Round 2: portfolio review with x2 lead designers 1 hour 

- Round 3: stakeholder management interview - 30 minutes 

- Final Interview - behavioural/culture interview 45 minutes