Senior Product Designer II - Merchant Services

Senior Product Designer 2, Commerce Hub

Location: Remote, North America (US, Canada) Teams: Commerce Hub (Merchant Services, Payment Acquisition) Role: Senior Product Designer II (Hub-6)

Join HubSpot’s Commerce Hub (Core Experiences) UX Team: Design What Our Customers Love

Joining this team means stepping into a central role in HubSpot’s payments evolution, where design shapes how businesses onboard, manage, and grow their payments capabilities. The focus is on creating seamless, scalable experiences across Merchant Services and Payments Acquisition so customers can move smoothly from discovery and enrollment to account management and long-term trust. By guiding key touchpoints like onboarding flows, account tools, and trust features, the designer helps B2B businesses adopt and scale payments with confidence.

The role is compelling because of its broad impact on the full payments lifecycle, from first impression to retention. Designers influence projects such as secure document uploads, payout flows, and activation, each driving adoption, trust, and growth. Collaboration with product, engineering, compliance, operations, and external processors brings diverse challenges and perspectives. Combined with the team’s leadership in AI innovation, this role offers the chance to shape customer adoption, pioneer industry-defining solutions, and grow as a designer at the forefront of payments and technology.

What Sets Core Experiences UX Apart?

• Flagship Impact: Shape flagship Hubs—what our customers see, touch, and rely on daily.

• Diverse Problems + Unified Purpose: Every project is different, but the mission is the same: make complex, powerful tools simple and valuable for real people and teams.

• Craft + Innovation: We elevate end-to-end journeys, and we aren’t afraid to embrace new technology—including AI and automation—to unlock new value for users and designers alike.

What You’ll Do

• Own End-to-End Experiences: Take charge of projects that impact one or more Core Hubs—from discovery to ship and iteration—delivering solutions that are beautiful, frictionless, and truly customer-centered.

• Design With Craft and System Thinking: Build and refine UI, flows, and journeys that unify the experience across Hubs. Champion patterns, reduction, and clarity—so complex tasks feel as effortless as they are powerful.

• Leverage Data, Analytics, and AI: Use smart data and customer insights—including automation/AI where it creates genuine value—to inform, validate, and measure design decisions.

• Collaborate Across Disciplines: Work hand-in-hand with PMs, engineers, researchers, data/AI experts, and content designers to balance user, business, and technical needs. Influence the broader org through partnership and storytelling.

• Measure, Learn, Iterate: Define success for every project, ship fast (and right), and continuously improve based on user and business outcomes.

• Foster a Bold, Inclusive Culture: Elevate team craft, mentor others, share feedback, and help define what’s next for Core Experiences at HubSpot.

What You’ll Bring To HubSpot

• Proven Product Design Craft Expertise: To stand out in the application process, share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business, especially in complex, scalable, or platform environments.

  • Please include at least three recent case studies highlighting these strengths.

• Collaborative Leadership: A history of influencing outcomes across disciplines by building trust, driving alignment, and championing user-centric solutions.

• Systems and Scale Thinking: Passion for connecting the dots across products and platforms, designing experiences that grow with our customers and business needs.

• Adaptability & Change Readiness: Comfort with ambiguity and a proactive mindset in the face of change. You’re energized by new challenges and thrive in a dynamic, evolving environment.

• AI & Automation Curiosity: Excitement to work with (and continue learning about) AI and automation—whether to elevate customer experiences or optimize how we design and deliver.

• Growth Mindset: A genuine drive to constantly learn, share knowledge, and help yourself and others get better, every day.

HubSpot Leveling?

This role is a HUB-6 (Senior II): Owns complex, high-impact projects independently while collaborating seamlessly across product areas. Delivers holistic, well-crafted solutions with comprehensive user coverage and strategic influence beyond immediate scope.

We Welcome You—Wherever You Are in Your Journey

We know great designers come from many backgrounds. If you’re unsure if you “check all the boxes,” apply anyway. Impact, learning, and growth drive our team—help us make design stronger for everyone.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$161,500—$258,400 USD