Senior Partner Success Manager

The Partner Success team works closely with the Anaplan partner ecosystem to further develop the partner's selling, pre-sales, services and solution architecture capabilities. You will work closely with our Alliances, Academy, Product/CoE, Customer Success, Pre-Sales and Professional Service teams to drive focused partner enablement and success where we need it most.

Your Impact

 As a Partner Success Manager you will be responsible for driving partner-led growth through partner technical GTM, enablement and delivery excellence activities. Observe, coach and manage Anaplan partner resources through the partner lifecycle, both in the field and via workshops Internally, work with the Anaplan Village to:

• Develop strategic partner enablement plans alongside designated Alliances, Customer Success, Sales and Channel resources

• Work cross functionally with product, application CoE, engineering and content owners to evaluate, curate and design state of the art and scalable enablement and assets for partners.

• Drive the partner agenda internally based on partner needs and business objective of the region/function supporting

• Drive thought leadership within the team on various technical topics related to the Anaplan Apps and platform, by creating content for blogs, technical writeups, How-To guides, partner newsletter, demos and other technical assets.

• Liaise with Partner Operations to review and develop partner metrics which assist in decision making

Externally, regularly interact with Partner practice leads on the following:

• Shape partner GTM by engaging with priority partners, enabling them on Anaplan value proposition, curating joint assets and solutions and driving a joint GTM along with Alliances.

• Enable partners to identify opportunities, position the Anaplan solution and get them ready to implement

• Review partner customers portfolio and implementation health and design any required action plans

• Make recommendations and assist with additional training and onsite support if required

• Participate in regular Partner planning meetings, topics to include: Resource Planning, Review of current engagements, etc.

• Provide product, field, and local expertise when working with Content Developers/Instructional Designers, to produce high quality, relevant and localized materials. Subjects to include: Decision Excellence, Solution Architecture, The Anaplan Way, Pre-Sales Process, New product releases

• Establish, plan and host Partner Days, partner workshops, enablement events, within your region to ensure Partners build up the relevant contacts within Customer Success, Product, Sales and Support.

 Your Qualifications

• Demonstrable experience of IT experience and EPM consulting experience

• Functional knowledge of Supply Chain or Finance planning with experience in leading EPM application implementations / presales

• Technical knowledge of SaaS applications, cloud platforms, data management is a must either as pre-sales or implementation architect.

• Fluency in any one of the following languages, in addition to English, is a plus – Spanish, Italian Portuguese, Dutch

• Familiarity with a formal system implementation methodology – requirements gathering, design, build/test and deploy (Agile methodology preferable)

• Demonstrated experience as a coach and mentor in a software implementation environment

• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach

• This is a EPM technical role and hand-on expertise in creating and running technical workshops is a must