Senior Manager - EMEA CRM

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

We are seeking a highly motivated and experienced Sr. Manager to join our team. The ideal candidate will be responsible for managing our Salesforce CRM platforms in EMEA, including an French instance and another instance serving the UK and the rest of EMEA. This role will be instrumental in driving our company's growth and success.

Responsibilities:

• Manage our Salesforce CRM instances, ensuring data integrity, security, and availability.

• Work closely with our business teams to understand their needs and requirements and ensure that the system is optimized to meet those needs.

• Design and implement solutions using Salesforce configuration and development tools.

• Manage integrations with other systems and applications, such as accounting systems, Marketing automation tools, and Data analytics platforms.

• Work with BI team to create and maintain reports and dashboards to track KPIs and provide insights to business.

• Provide training and support to end-users to drive adoption and ensure that the system is being used effectively.

• Carry out strategic projects that drive significant business value.

• Stay up to date with new Salesforce features and functionality and make recommendations for system improvements and upgrades.

Background:

• Bachelor's degree in computer science, information systems, or a related field

• At least 5 years of experience in managing Salesforce CRM systems, including experience with integration tools and Force.com.

• Salesforce Administrator and Advanced Administrator certifications required; Salesforce Developer certification preferred.

• Strong understanding of sales and marketing processes and best practices

• Experience with data analytics and reporting tools.  Power BI experience is a plus.

• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

• Fluency with both English and French languages

• Ability to manage multiple projects and priorities simultaneously.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.