Senior Growth Marketing Manager - Lifecycle

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.

We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.

Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.

We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.

About the role: We are seeking a Senior Growth Marketing Manager, Lifecycle to join our team. In this role, you will play a critical part in optimizing our trial onboarding experience and driving user activation and conversion PLG programs. This is a hands-on role that requires collaboration across multiple teams, including growth product managers, marketing, product management, BI, and RevOps. The ideal candidate is customer-obsessed, data-driven, and skilled at building seamless, engaging onboarding experiences across multiple channels.

What you’ll do:

• Trial Onboarding Email Experience: Build, manage, and optimize the trial onboarding email flows using Braze to nurture users and increase trial-to-paid conversion rates.

• In-App Onboarding Experiences: Design and implement in-app trial onboarding journeys using tools like Appcues and Chameleon to guide users through activation and adoption.

• Cross-Sell: Partner with Growth Product Managers to support key cross-sell initiatives with lifecycle campaigns.

• Continuous Improvement: Monitor and analyze onboarding flows to identify friction points and areas for improvement, iterating based on data-driven insights to enhance conversion performance.

• Cross-Functional Collaboration: Partner with Product Marketing and Product Management teams to ensure all onboarding content is accurate, engaging, and aligned with user needs.

• Creative Coordination: Work closely with the Creative team to develop visually compelling and brand-aligned imagery and assets for onboarding campaigns.

• Data Flow and Segmentation: Collaborate with RevOps and BI teams to ensure proper data integration, segmentation, and reporting, enabling personalized and effective onboarding experiences.

• Performance Tracking: Define and track KPIs for onboarding flows, including activation rates, conversion rates, and user engagement, to measure success and report results to key stakeholders.

Who you are:

• Marketing Automation Expertise: Expertise with Braze or similar email marketing platforms, as well as in-app messaging tools like Appcues or Chameleon.

• Customer-Centric Mindset: Strong understanding of user behavior and ability to craft personalized experiences that meet customer needs.

• Data-Driven: Analytical skills with experience leveraging data to make informed decisions and optimize performance.

• Collaboration: Proven ability to work cross-functionally and communicate effectively with stakeholders across Growth, Product, Marketing, Creative, and RevOps teams.

• Project Management: Strong organizational skills and ability to manage multiple priorities and deadlines simultaneously.

• Technical Aptitude: Familiarity with data flow processes, segmentation strategies, and working with BI or RevOps teams to align on reporting and insights.

Preferred Experience:

• 5+ years of experience in growth marketing, lifecycle marketing, or demand generation, preferably in a B2B SaaS environment.

• Hands-on experience with Braze, Appcues, Chameleon, Segment or similar tools.

• Experience optimizing onboarding flows and driving user activation and conversion.

• Familiarity with A/B testing methodologies and tools.

Why Join Tempo?

• Impact: Work on meaningful products that empower enterprise users and improve productivity. 

• Innovation: Be part of a culture that values creativity and innovation, with opportunities to make a real impact. 

• Collaboration: Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment.

• Growth: Opportunities for professional development, including conferences, courses, and mentorship.

What's In It For You (Org-wide) -

• Remote First work environment  

• Unlimited vacation in most of our locations!!

• Great benefits including health, dental, vision and savings plan.

• Perks such as training reimbursement, WFH reimbursement, and more.

• Diverse and dynamic teams with challenging and exciting work.

• An opportunity to have a real impact on our business.

• A great range of social activities (both in person and virtual).

• Optional in person meet-ups and the ability to travel to our international offices

• Employee referral program

• And so much more!

Note: As our hiring teams are global, please submit your resume in English only

Apply today to join the Tempo team and help shape the future of enterprise productivity software.

Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.