Senior Destination Manager
Senior Destination Manager I Viator
About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
The Opportunity
Reporting to the Regional Manager for EMEA, the Destination Manager, Portugal will be responsible for ensuring Viator’s product catalog is optimized to unlock and satisfy customer demand, with products that are competitively priced, have robust availability, optimal connectivity and high-quality standards that consistently surpass customer expectations.
In this role you will be deeply embedded in the local operator and travel community, and understand the trends, challenges and opportunities for growth. You will collaborate with internal teams to align on new product offerings in Portugal to maintain and grow our competitive advantage in this market.
The Role
As a Destination Manager, you will:
Ensure that Viator has the highest quality product offering in the market
Strategically acquire new inventory to fill product gaps, and highlight new and exciting products in your destination
Establish, maintain, and grow key supplier relationships in order to ensure Viator as the preferred OTA
Negotiate favourable commercial terms and preferential benefits from operators
Monitor key metrics and take corrective action where necessary
Your Experience, skills and attributes
Entrepreneurial, commercially driven professionall, able to grow your destination as if it were your own business
Proven success negotiating preferred commercials, and maintaining/growing strong relationships with customers and partners
Creative, curious mindset that fosters continuous self-improvement
Deep understanding of the travel landscape in Lisbon and Porto in particular. Prior experience in the travel activities and marketplace spaces a plus.
5-7 years of experience, 3+ in strategic account management
Native Portuguese speaker
Perks of Working at Viator
Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
“Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
Donation matching. Give back? Give more! We match qualifying charitable donations annually.
Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
Travel perks. We believe that travel is employee development, so we provide discounts and more.
Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
Health benefits. We offer great coverage and competitive premiums.
Our Values
We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
We serve our customers, always. We listen, question, respond, and strive for wow moments.
We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.
#Viator
#LI-On-Site
Senior Destination Manager
Senior Destination Manager I Viator
About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
The Opportunity
Reporting to the Regional Manager for EMEA, the Destination Manager, Portugal will be responsible for ensuring Viator’s product catalog is optimized to unlock and satisfy customer demand, with products that are competitively priced, have robust availability, optimal connectivity and high-quality standards that consistently surpass customer expectations.
In this role you will be deeply embedded in the local operator and travel community, and understand the trends, challenges and opportunities for growth. You will collaborate with internal teams to align on new product offerings in Portugal to maintain and grow our competitive advantage in this market.
The Role
As a Destination Manager, you will:
Ensure that Viator has the highest quality product offering in the market
Strategically acquire new inventory to fill product gaps, and highlight new and exciting products in your destination
Establish, maintain, and grow key supplier relationships in order to ensure Viator as the preferred OTA
Negotiate favourable commercial terms and preferential benefits from operators
Monitor key metrics and take corrective action where necessary
Your Experience, skills and attributes
Entrepreneurial, commercially driven professionall, able to grow your destination as if it were your own business
Proven success negotiating preferred commercials, and maintaining/growing strong relationships with customers and partners
Creative, curious mindset that fosters continuous self-improvement
Deep understanding of the travel landscape in Lisbon and Porto in particular. Prior experience in the travel activities and marketplace spaces a plus.
5-7 years of experience, 3+ in strategic account management
Native Portuguese speaker
Perks of Working at Viator
Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
“Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
Donation matching. Give back? Give more! We match qualifying charitable donations annually.
Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
Travel perks. We believe that travel is employee development, so we provide discounts and more.
Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
Health benefits. We offer great coverage and competitive premiums.
Our Values
We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
We serve our customers, always. We listen, question, respond, and strive for wow moments.
We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.
#Viator
#LI-On-Site