Senior Design System Designer

Vonage Product Design Mission At Vonage, our design team is dedicated to creating intuitive, user-centered solutions that empower our customers and drive business growth. We are committed to crafting exceptional product experiences that bridge the gap between user needs and technological innovation. Our goal is to make Vonage products not only functional but also delightful to use, driving customer satisfaction and business success.

Position Overview As a Senior Design System Designer at Vonage, you will be responsible for creating, maintaining, and evolving our design system to ensure consistency, scalability, and user-centricity across all products. You will collaborate closely with cross-functional teams, including product design, engineering, and UX, to establish and drive best practices, streamline workflows, and ensure a unified and cohesive design experience across Vonage's product suite.

What you will do:

• Develop and maintain the Vonage design system, ensuring it is aligned with Vonage’s brand, UX standards, and design principles.

• Work closely with product design and engineering teams to ensure the design system is integrated and implemented across all products consistently.

• Define and manage design patterns, components, and UI standards to ensure usability and consistency across platforms.

• Create documentation and guidelines to support the adoption and usage of the design system across the organization.

• Lead the design of new components and patterns based on user needs, product requirements, and feedback from cross-functional teams.

• Advocate for accessibility and inclusive design in the design system, ensuring compliance with accessibility standards.

• Train and support designers and developers in using the design system, offering guidance on best practices and resolving issues.

• Continuously improve and iterate on the design system by gathering feedback from users, designers, and engineers.

• Stay up to date with the latest design trends, technologies, and tools to keep the design system relevant and effective.

• Mentor junior design system designers, fostering a culture of knowledge-sharing and continuous learning.

 What you will bring:

• 5+ years of experience in design, with a strong focus on design systems.

• Expertise in creating, maintaining, and evolving design systems across web and mobile platforms.

• Strong proficiency in design tools such as Figma (or similar tools) and design system management tools.

• In-depth knowledge of UI/UX principles, interaction design, and accessibility standards.

• Experience working with cross-functional teams, particularly product designers and developers, to implement design systems effectively.

• Strong understanding of responsive design, design tokens, and atomic design principles.

• Excellent communication skills, with the ability to articulate design decisions and advocate for the design system.

• A passion for creating scalable and maintainable systems that enhance the user experience.

Desired:

• Experience with mobile and web design, especially in cloud communications, SaaS, or enterprise products.

• Experience in contact center solutions and customer-facing apps.

• Familiarity with front-end development (HTML, CSS, JavaScript).

• Knowledge of accessibility standards and inclusive design.

• AI knowledge and an understanding of how AI can enhance user experience and product design.

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