Salesforce Business Analyst
To see similar active jobs please follow this link: Remote Consulting jobs
Knoxville, TN | SalesForce Business Analyst | Full time
We are actively recruiting a SalesForce Business Analyst for our client in Knoxville, TN. This position is a long-term contract with the possibility of remote . Due to client request, qualified candidates must be eligible to work in the United States without sponsorship.
Responsibilities:
- Liaison between leadership and staff
- Conduct process discovery work interviews with business and technical teams to solicit information
- Document business and technical processes, systems, cycle times, KPIs, service line/regional variations, inputs/outputs, reporting needs, improvement ideas, value stream, problem statements, use cases, user stories, process narratives, short term wins, long term solutions, business glossary, data flow diagrams/integrations, FMEAs, Business Requirements Documents and Pareto
- Identify gaps and provide best-in-class practices/methods
Experience:
- Business Analysis
- SalesForce
- CPQ
- Gathering Requirements
- User cases and user stories
- Process narratives
- Epics
- Data Diagrams
- Designing process maps
- Gap analysis
- KPIs
- FMEA
- MoSCoW Method
Qualifications:
- Bachelor's degree in Computer Science or Business Administration (preferred) or equivalent experience
- SalesForce certifications or SalesForce experience
Job Requirements:
- Works with organizational SME's and implementation partners to migrate current business units onto the Salesforce platform. Has extensive experience in object and data architecture in Salesforce, including CPQ.
- Maintains a solid knowledge base of the functional capabilities of Salesforce.
- Develops Salesforce using the Salesforce API.
- Configures Salesforce workflows, process builders, page layouts, fields, data security, etc.
- Works with the various business units to ensure deliverables are met in a timely manner.
- Provide training and related user support documentation. Documents system architecture and keeps documentation up to date as changes are made.
- Act as developer, quality assurance, and administrator for Salesforce, including Appexchange packages, visualforce, apex, triggers, and other third party applications.
- Performs ticket triage and ensures proper sense of urgency regarding staff requests.
About the job
Salesforce Business Analyst
To see similar active jobs please follow this link: Remote Consulting jobs
Knoxville, TN | SalesForce Business Analyst | Full time
We are actively recruiting a SalesForce Business Analyst for our client in Knoxville, TN. This position is a long-term contract with the possibility of remote . Due to client request, qualified candidates must be eligible to work in the United States without sponsorship.
Responsibilities:
- Liaison between leadership and staff
- Conduct process discovery work interviews with business and technical teams to solicit information
- Document business and technical processes, systems, cycle times, KPIs, service line/regional variations, inputs/outputs, reporting needs, improvement ideas, value stream, problem statements, use cases, user stories, process narratives, short term wins, long term solutions, business glossary, data flow diagrams/integrations, FMEAs, Business Requirements Documents and Pareto
- Identify gaps and provide best-in-class practices/methods
Experience:
- Business Analysis
- SalesForce
- CPQ
- Gathering Requirements
- User cases and user stories
- Process narratives
- Epics
- Data Diagrams
- Designing process maps
- Gap analysis
- KPIs
- FMEA
- MoSCoW Method
Qualifications:
- Bachelor's degree in Computer Science or Business Administration (preferred) or equivalent experience
- SalesForce certifications or SalesForce experience
Job Requirements:
- Works with organizational SME's and implementation partners to migrate current business units onto the Salesforce platform. Has extensive experience in object and data architecture in Salesforce, including CPQ.
- Maintains a solid knowledge base of the functional capabilities of Salesforce.
- Develops Salesforce using the Salesforce API.
- Configures Salesforce workflows, process builders, page layouts, fields, data security, etc.
- Works with the various business units to ensure deliverables are met in a timely manner.
- Provide training and related user support documentation. Documents system architecture and keeps documentation up to date as changes are made.
- Act as developer, quality assurance, and administrator for Salesforce, including Appexchange packages, visualforce, apex, triggers, and other third party applications.
- Performs ticket triage and ensures proper sense of urgency regarding staff requests.